GolfJobs
Well-known member
Dubai Golf | Abu dhabi Abu zaby United arab emirates
Expires: October 24, 2025
Job Description
Position: Golf Services Executive
Department: Administration & Golf
Responsible To: Golf Operations Manager
Purpose and Scope of Position:
To assist with frontline operations, ensuring smooth administrative processes and providing excellent service to members and prospective members.
Job Description:
The Golf Services Executive will support the Membership Services & Golf Operations department by assisting with daily operations, member communications, and event coordination to ensure the highest standard of service.
Job Responsibilities:
Expires: October 24, 2025
Job Description
Position: Golf Services Executive
Department: Administration & Golf
Responsible To: Golf Operations Manager
Purpose and Scope of Position:
To assist with frontline operations, ensuring smooth administrative processes and providing excellent service to members and prospective members.
Job Description:
The Golf Services Executive will support the Membership Services & Golf Operations department by assisting with daily operations, member communications, and event coordination to ensure the highest standard of service.
Job Responsibilities:
- Reports to the Golf Operations Manager.
- Assist in developing and maintaining a club atmosphere that enhances the club&aposs image and positively distinguishes it from competitors.
- Prepare and communicate regular updates regarding membership programs, activities, and campaigns to members.
- Oversee the execution of tour techniques for prospective members, ensuring the tour is tailored to showcase their needs and preferences.
- Ensure timely responses to prospective members via mail and phone, providing necessary information about membership and services.
- Record feedback from new and prospective members regarding the facilities and programs, ensuring necessary changes or improvements are made.
- Develop a complete understanding of membership classifications, fees, programs, club policies, rules, and guidelines to answer inquiries effectively.
- Develop and enhance the new member welcome package to facilitate smooth onboarding.
- Assist new members in familiarizing themselves with the club, staff, and available privileges.
- Manage the communication and execution of the membership renewal process.
- Stay updated on competitive clubs, including their services, pricing, and membership programs.
- Assist in planning and executing social activities, new member evenings, and club nights.
- Oversee the day-to-day operation of membership and golf services.
- Act as the point of contact for all queries related to members accounts, ensuring prompt resolution of issues.
- Assist in organizing and coordinating golf events, prize-givings, and press releases.
- Assist with corporate golf days as directed by the Director of Golf (DOG).
- Work in golf operations, such as starter, marshal, or range duties, as required.
- Ensure service levels are met in membership and golf operations, monitoring club results.
- Assist with volunteer programs for club tournaments.
- Support the club reception team as needed.
- Participate in the duty manager roster as required.
- Submit weekly reports for management meetings.
- Take minutes of the Membership Communication Committee (MCC) meetings.
- Prepare membership feedback reports.
- Provide reports on night golf finance and promotions.
- Continuously monitor and update the members zone to ensure information accuracy.
- Coordinate with private taxi operators to ensure timely and efficient transportation services.
You must be registered to see links
