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Pioneer Golf. Inc. | Austin Texas United states
Expires: March 6, 2024
Who is Pioneer Golf?
We are seeking a motivated individual to join our team as a full-time Travel Coordinator which we refer to as a "Trip Coordinator" in our industry. This position entails managing clients’ trips, providing excellent customer service, communicating with vendors such as golf courses and hotels, and performing the many administrative tasks that come with organizing trips. The successful candidate must have meticulous attention to detail, a positive attitude, be extremely organized, and have good communication skills (both written and oral). The ideal candidate enjoys planning travel and making trips of a lifetime come true for our clients!
We prioritize applicants who submit a cover letter relating our position to their skill set.
Position is in-office and hours are 7am to 4pm to avoid Austin traffic and to overlap more with working hours in Europe.
Salary:
$48,000 - $60,000 dependent on experience.
Benefits:
Pay: $48,000.00 - $60,000.00 per year
Benefits:
Expires: March 6, 2024
Who is Pioneer Golf?
- A well-established, Scottish-owned golf travel company in Austin, TX (located at Bee Cave Rd & Loop 360) that organizes golf trips for its customers.
- The largest golf tour operator servicing Scotland. Scotland is the #1 destination worldwide for the traveling golfer.
- An “Authorized Provider” of tee times for The St Andrews Old Course, arguably the most famous golf course in the world and certainly the oldest.
- Current focus is Scotland and Ireland but expanding destination offerings and looking forward to growing significantly over the next few years.
- Currently, we are a team of 25 individuals.
- The company is well-poised to grow significantly, and we are in the process of building a great team. Revenues have doubled this year as compared to our best previous year.
We are seeking a motivated individual to join our team as a full-time Travel Coordinator which we refer to as a "Trip Coordinator" in our industry. This position entails managing clients’ trips, providing excellent customer service, communicating with vendors such as golf courses and hotels, and performing the many administrative tasks that come with organizing trips. The successful candidate must have meticulous attention to detail, a positive attitude, be extremely organized, and have good communication skills (both written and oral). The ideal candidate enjoys planning travel and making trips of a lifetime come true for our clients!
We prioritize applicants who submit a cover letter relating our position to their skill set.
Position is in-office and hours are 7am to 4pm to avoid Austin traffic and to overlap more with working hours in Europe.
Salary:
$48,000 - $60,000 dependent on experience.
Benefits:
- A pleasant, friendly environment that is very team focused.
- Matching Retirement plan - 100% match (dollar for dollar) up to 3% of salary
- Health care with a company contribution
- Total of 27-29 days (approximately 5-6 weeks) of paid time off classified as follows: Vacation: 10 days - beginning at 10 days annually and increasing with tenure (accrues monthly), December Holiday Reward: 5 days - December holiday reward of an additional 5 days (accrues depending on start date) and serves as reward for helping with our emergency phone, Personal/sick days annually: 5 days (accrues monthly), and 7-9 paid Public Holidays annually
- Managing a heavy administrative workload
- Manage many groups of clients, each ranging anywhere from 2-20 travelers
- Request and manage reservations for golf, hotel, and transportation bookings
- Field multiple incoming emails and calls for different clients at once
- Work with multiple departments throughout the entire process for each trip
- Create/edit/manage travel itineraries
- Maintain a professional relationship with each client from the time they sign up through the day they depart for their trip
- Emergency phone duty 2-3 weeks per year
- Must be a detail-oriented individual
- Excellent organizational skills
- Strong work ethic
- A high level of computer skills is essential, as is resourcefulness and compatibility with others.
- Superior ability to prioritize numerous tasks
- High level of efficiency on Microsoft Office & G-Suite.
- Ability to effectively deal with vendors’ and customers' concerns in a friendly and positive manner
- Critical thinking skills
- Bachelor’s Degree from an accredited university or equivalent work experience.
- Microsoft Office or Google Suite: 2 years (Preferred)
- Full-time
- In-office
- Monday through Friday 7:00am to 4:00pm.
Pay: $48,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- 8 hour shift
- Monday to Friday
- At this time, we will not be considering candidates who do not complete all application questions. Are you currently in Austin? At the moment, we are not interviewing candidates outside of Austin.
- At this time, we will not be considering candidates who do not complete all application questions. This is an in-office position and the hours are 7am to 4pm Monday through Friday. We are at the intersection of Loop 360 and Bee Caves Rd. The address is 609 Castle Ridge Rd, Austin 78746. What would be the length of your commute in minutes (one-way)?
- At this time, we will not be considering candidates who do not complete all application questions. Do you play golf? If so, what is your handicap. Being a golfer is NOT a requirement
- At this time, we will not be considering candidates who do not complete all application questions. Please reorder the following 12 competencies in order from what you consider your strongest to your weakest (i.e., strongest first): persistence, attention to detail, creativity/innovation, communication, teamwork, organization skills, problem solving skills, ability to develop people, persuasion, marketing, leadership, and social media.
- Office Administrative work: 1 year (Required)
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