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Technical support specialist golf (Full Time) - CELINA TEXAS, UNITED STATES

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The Indoor Golf Shop | Celina Texas United states
Expires: April 19, 2026

About Us
The Indoor Golf Shop is a fast-growing leader in golf simulators, launch monitors, and premium golf accessories. We operate multiple brands, including InHome Golf and SIGPRO, and serve customers nationwide through e-commerce, wholesale, and custom installations.

We help golfers bring the game home.
The Role
We are looking for a Technical Support Specialist to join our in-office team in Celina, TX. In this role, you’ll be the first point of contact for customers after purchase, helping them with product questions, troubleshooting, and general support.

This position is perfect for someone who:

  • Loves golf or golf technology

  • Enjoys helping people

  • Wants a stable, long-term role with growth potential
What You’ll Do
Customer Support

  • Handle inbound calls, emails, and chats.

  • Assist customers with product questions and setup.

  • Troubleshoot basic technical issues.

  • Provide a friendly, professional customer experience.
Product Expertise

  • Learn and stay up to date on all golf simulator products.

  • Educate customers on features and best use cases.

  • Identify common issues and propose improvements.
Relationship Building

  • Develop positive long-term relationships with customers.

  • Maintain organized records of all support cases.

  • Ensure high customer satisfaction.
What We’re Looking For
Required

  • Must be able to work on-site in Celina, TX.

  • Strong communication skills (written & verbal).

  • Customer-focused mindset.

  • Comfortable using computers, email, and chat systems.

  • Interest in golf, sports tech, or AV equipment.
Preferred

  • 1–2 years in customer support, technical support, or sales.

  • Experience with CRM systems.

  • Basic technical troubleshooting ability.
(You do NOT need to be a pro golfer — just interested and willing to learn.)
What We Offer
  • Full time salaried position
  • Salary: $40,000-$50,000
  • Monday- Friday schedule
  • Comprehensive health, dental, and vision benefits.
  • 401(k) with company match.
  • Paid time off and holiday pay.
  • Real growth opportunities in a fast-scaling company.
  • In office team environment in Celina, TX
The Indoor Golf Shop provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 
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