Team lead golf (Full Time) - CANADA

[GolfJobs]

The Niagara Parks Commission | Niagara falls Ontario Canada
Expires: March 13, 2024


Under the general supervision of the Head Golf Professional and working within established policies, procedures, and guidelines. This position is responsible for performing the outdoor ‘starter/cart attendant’ duties during the afternoon/evenings while providing supervision and contributing to a positive and memorable customer experience.

Golf Operations is looking for one (1) Team Lead for the 2024 season and beyond. This position compensates at a rate of $22.40 per hour as well as an additional $1.43 per hour in lieu of benefits, and vacation pay in accordance with Employment Standards Legislation.

QUALIFICATIONS

• The successful candidate must be outgoing, friendly and deliver outstanding guest service on a consistent basis.
• Strong supervisory/communication skills using diplomacy in a public setting dealing with customers complaints while enforcing policies and regulations
• Must be able to walk and stand for extended periods, bend, lift overhead and carry up to 40 pounds while working in outdoor environment(s).
• Driver’s license required.

EXPERIENCE

• Some knowledge of golf and etiquette.
• Knowledge of NPC facilities and relevant health and safety procedures.
• Familiarity with basic computer operations and accessing the internet.
• Previous supervisory experience is an asset.

DUTIES AND RESPONSIBILITIES

• Greet guests in a prompt and professional manner upon arrival.
• Perform course starter and cart attendant functions.
• Monitor/assist on-course rangers to ensure smooth operations and pace of play expectations are met.
• Responsible for ensuring all golf carts/utility vehicles are clean, accounted for and locked and armed in the cart building at the end of the evening.
• Responsible for ensuring that all rental clubs, 2-way radios and other related assets are accounted for and locked armed in the starter/rental room at the end of the evening.
• Complies with the Occupational Health and Safety Act, First Aid, CPR and established policies and procedures.
• Always adhere to NPC Code of Conduct.
• Assist in other course functions as needed/assigned.

SHIFT EXPECTATIONS

• Shifts will generally be from 1:00pm – 9:00pm
• 5 shifts/week (40 hours per week) depending on weather.
• Season duration is typically from mid-April until end of October.
• Expected to be able to work weekends.

GOLF PERKS

• Receive a staff uniform at no cost
• Receive merchandise discounts
• Receive golf playing privileges
• Training specific to this role and other relevant training
• Other NPC perks

OTHER RELATED DUTIES

• As assigned.

The personal information in your candidate profile is collected under the authority of the Niagara Parks Act, R.S.O. 1990, C.N.3, s.4(l) and in accordance with the Freedom of Information and Protection of Privacy Act. It will be used to assess your qualifications for the job postings to which you apply. If successful, your information will also be used for the creation of your employee profile under the authority of the Employment Standards Act, 2000, c.41, s.15(1). We are an equal opportunity employer. In accordance with AODA (Accessibility for Ontarians with Disabilities Act, 2005), Niagara Parks will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If you require disability – related accommodations, please inform the Human Resources (HR) staff. We thank all applicants for their interest, however only those selected for an interview will be contacted. If you require additional information regarding the collection and use of the personal information in your candidate profile, or would like to request an alternate format, please contact Niagara Parks at 905.295.4377 or by e-mail at employment@niagaraparks.com.

Job Type: Seasonal

Benefits:

• On-site parking

Flexible Language Requirement:

• French not required

Education:

• Secondary School (preferred)

Experience:

• Microsoft Office: 1 year (preferred)
• Retail management: 1 year (preferred)

Language:

• French (preferred)

Licence/Certification:

• Driving Licence (preferred)

Ability to Commute:

• Niagara Falls, ON L0S 1J0 (required)

Ability to Relocate:

• Niagara Falls, ON L0S 1J0: Relocate before starting work (required)

Work Location: In person

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