GolfJobs
Well-known member
BC Companies, LLC | United states
Expires: March 31, 2026
Full job description
Job Summary
We are seeking a highly organized and customer-focused Service Writer / Production Coordinator to join our team specializing in custom luxury golf carts. The ideal candidate will have a strong background in automotive service management, excellent communication skills, and a passion for delivering premium product. Experience in dealership settings, auto diagnostics, and mechanical knowledge will be highly valued to effectively oversee service processes and support sales initiatives.
Responsibilities
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
Expires: March 31, 2026
Full job description
Job Summary
We are seeking a highly organized and customer-focused Service Writer / Production Coordinator to join our team specializing in custom luxury golf carts. The ideal candidate will have a strong background in automotive service management, excellent communication skills, and a passion for delivering premium product. Experience in dealership settings, auto diagnostics, and mechanical knowledge will be highly valued to effectively oversee service processes and support sales initiatives.
Responsibilities
- Order & RO Management
- Convert customer sales orders into detailed, accurate Repair Orders (ROs) for each cart
- Place ROs into the production queue based on priority, deadlines, and capacity
- Act as the central point of communication between sales, parts, assembly, paint, electrical, and quality
- Track each cart as it moves through the production line and remove bottlenecks
- Adjust schedules and workflows to keep builds moving efficiently
- Actively manage production personnel to ensure productivity, pace, and focus
- Identify and correct slowdowns, complacency, or quality shortcuts
- Hold team members accountable to timelines, workmanship, and standards
- Escalate issues early and drive solutions—not excuses
- Ensure each cart meets our luxury fit, finish, and performance standards
- Confirm all RO items are completed before carts advance to the next stage
- Perform or coordinate final build verification prior to delivery or shipment
- Enforce consistency and attention to detail across every build
- Identify inefficiencies, repeat errors, and workflow gaps
- Recommend improvements to RO structure, production flow, and quality checkpoints
- Help standardize processes while maintaining flexibility for custom builds
- Ensure every component, option, and customization is correctly listed on the RO
- Verify part accuracy, compatibility, and availability prior to releasing builds
- Work with parts and purchasing to resolve shortages or discrepancies before production delays occur
- Experience as an automotive service writer, production coordinator, shop foreman, or similar role
- Strong understanding of custom builds, parts verification, and work order systems
- Ability to read, interpret, and audit detailed build specifications
- Proven ability to manage people, including difficult or underperforming employees
- High attention to detail with zero tolerance for “close enough” work
- Strong communication and organizational skills
- Comfortable working on the production floor—not just behind a desk
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- Paid time off
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