GolfJobs
Well-known member
JCPenny | Niles Illinois United states
Expires: February 14, 2024
General Description
Do you enjoy making things happen behind the scenes and seeing your work flourish on stage? Wellbeing a Sales Floor Associate at JCPenney might be the position for you!
Primary Responsibilities:
* Customer Service & Sales
* Greets and assists customers in finding products and delivers outstanding customer service
* Partners with other team members when additional support is needed
* Actively listens to customer issues in a calm and agreeable manner to resolve problems
* Truck / Restock & Inventory
* Follows placement directions to effectively place set merchandise statements
* Contributes to merchandise receipt and reverse logistics processes
* Assists with the execution of inventory processes
* Contributes to the Shoe on Display restocking process, including mismates and stockroom organization
* Contributes to the restock program to identify replenishment opportunities
* SET / Visual / Environment
* Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing
* Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale
* Helps oversee and maintain all fitting room and sales floor recovery processes
* Contributes to the execution of visual elements to support merchandising statements
* Responsible for stockroom maintenance
* Omnichannel
* Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed
* Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed
* General Operations
* Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities
* Assists with the Defective process execution to ensure integrity of inventory and prevent shrink
* Performance Standards
* Supports company shrink and safety initiatives
* Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance
Core Competencies & Accomplishments:
* Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
* Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
* Proactively find ways to improve the customer experience; show the confidence and courage to do whats right; take action with energy and urgency
* Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and other
* Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
* Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do whats right; take action with energy and urgency
* Drive Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change
* Work experience- 1-2 years of retail experience
Recommended Skills
Expires: February 14, 2024
General Description
Do you enjoy making things happen behind the scenes and seeing your work flourish on stage? Wellbeing a Sales Floor Associate at JCPenney might be the position for you!
Primary Responsibilities:
* Customer Service & Sales
* Greets and assists customers in finding products and delivers outstanding customer service
* Partners with other team members when additional support is needed
* Actively listens to customer issues in a calm and agreeable manner to resolve problems
* Truck / Restock & Inventory
* Follows placement directions to effectively place set merchandise statements
* Contributes to merchandise receipt and reverse logistics processes
* Assists with the execution of inventory processes
* Contributes to the Shoe on Display restocking process, including mismates and stockroom organization
* Contributes to the restock program to identify replenishment opportunities
* SET / Visual / Environment
* Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing
* Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale
* Helps oversee and maintain all fitting room and sales floor recovery processes
* Contributes to the execution of visual elements to support merchandising statements
* Responsible for stockroom maintenance
* Omnichannel
* Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed
* Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed
* General Operations
* Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities
* Assists with the Defective process execution to ensure integrity of inventory and prevent shrink
* Performance Standards
* Supports company shrink and safety initiatives
* Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance
Core Competencies & Accomplishments:
* Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
* Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
* Proactively find ways to improve the customer experience; show the confidence and courage to do whats right; take action with energy and urgency
* Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and other
* Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
* Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do whats right; take action with energy and urgency
* Drive Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change
* Work experience- 1-2 years of retail experience
Recommended Skills
- Customer Experience
- Customer Service
- Hardworking And Dedicated
- Maintenance
- Merchandising
- Positive Attitude
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