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LaPlaya Beach & Golf Resort, a Noble House Resort | Naples Florida United states
Expires: April 29, 2024
Description:
Job Summary:
The part-time Retail Sales Associate is responsible for providing excellent customer service by welcoming in guests to the boutique and assisting them with their shopping needs at LaPlaya Beach & Golf Resort.
Essential Functions:
Secondary Functions:
Requirements:
Education & Experience:
Expires: April 29, 2024
Description:
Job Summary:
The part-time Retail Sales Associate is responsible for providing excellent customer service by welcoming in guests to the boutique and assisting them with their shopping needs at LaPlaya Beach & Golf Resort.
Essential Functions:
- Perform opening duties and opening the POS system
- Maintain and organize display areas
- Receive, process and organize shipments of new products
- Restock boutique items that are low in inventory
- Inform guests of special promotions
- Process guest payments using the POS system
- Process room charges
- Process telephone orders
- Maintain floor stock and ensure the boutique is fully stocked and neat in appearance
- Maintain an in-depth knowledge of merchandise to provide recommendations
- Process returns
- Notify manager of any damaged merchandise
- Ship guest purchases as requested
- Perform closing procedures and run closing reports
- Balance bank and deposit drop
- Anticipate guest needs and respond promptly acknowledge all guests
- Handle any guest complaints and resolve, ensuring guest satisfaction
Secondary Functions:
- Other duties as assigned
Requirements:
Education & Experience:
- Previous experience in retail
- Customer Service experience
- On the job training
- Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding
- Ability to communicate effectively with the public and other colleagues
- Impeccable work ethic and excellent organizational, time management, and communication skills
- Attention to detail
- Able to work independently and follow directives from leadership
- Exemplary customer service skills
- Maintain a work environment that is clean and presents a professional image
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