Project manager - hospitality golf membership system (Full time) - , HONG KONG

[GolfJobs]

Shiji Information Technology (Hong Kong) Limited | Hong kong
Expires: September 30, 2026

Responsibilities:

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  Responsible for managing end-to-end implementation and delivery of Hospitality, Golf and Membership Club management systems, including project planning, requirement analysis, configuration, testing, training and go-live support.
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  Responsible for coordinating with customers and internal teams including Product, Development, Implementation, QA, Support and Sales to ensure successful project delivery and customer satisfaction.
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  Responsible for managing project scope, timeline, milestones, risks, issues and change requests throughout the project lifecycle.
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  Work closely with customers to understand business requirements and operational workflows, and provide effective solutions covering membership, reservation, F&B, payment, reporting and related business scenarios.
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  Responsible for customer communication, project status reporting, issue follow-up and coordination to ensure smooth implementation and post-go-live support.
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  Support pre-sales activities, solution discussions, product demonstrations and customer workshops when required.
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  Continuously collect customer feedback and work with Product team to improve product capabilities and delivery quality.
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  Utilize AI tools to improve project management efficiency, including documentation, meeting summaries, project tracking and knowledge management.

Requirements:

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  Bachelor’s degree or above in Information Technology, Computer Science, Hospitality Management, Business Management or related disciplines.
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  Minimum 3 years of experience in project management, system implementation, customer success or enterprise software delivery.
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  Experience in hospitality, golf club, membership club, resort, leisure or related industries is preferred.
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  Experience with hospitality technology solutions such as PMS, POS, payment systems, membership systems, reservation systems or CRM is an advantage.
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  Strong project management, communication and problem-solving skills with the ability to coordinate customers and internal teams.
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  Good understanding of software implementation lifecycle, including requirement gathering, system configuration, testing, training and deployment.
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  Good command of written and spoken English and Chinese. Cantonese and Mandarin are preferred for Hong Kong-based roles.
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  Self-motivated, customer-focused and able to work independently under pressure.
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  Experience with golf or club management systems such as Concept, SmartClub, Jonas Club System, Northstar, Aspen or ClubBank is an advantage.

Interested candidates please send your full CV with date of availability and expected salary in Microsoft Word / PDF.

Personal information collected will be used for recruitment purpose only and will be kept strictly confidential for six months.

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