Operations manager - golf special events (Full Time) - UNITED STATES

[GolfJobs]

Proof | Ponte vedra beach Florida United states
Expires: February 14, 2024

Job Details

Level
Experienced

Job Location
Players Golf TPC Sawgrass - Ponte Vedra Beach, FL

Position Type
Full Time

Education Level
High School Diploma/GED

Salary Range
$60,000.00 - $70,000.00 Salary/year

Travel Percentage
Road Warrior

Job Shift
Any

Job Category
Hospitality - Hotel

Description

Proof of the Pudding is an award-winning catering company throughout the Southeast with a commitment to crafting creative culinary creations. This standard was upheld through the expansion into Sports and Entertainment Hospitality Services by providing elevated concessions and premium offerings to collegiate stadiums, PGA golf tournaments, International Boat Shows, Professional Sports Teams, & more.

We are seeking a knowledgeable, organized, and hands-on Operations Manager to join our growing Golf & Special Events team. In this position, you will play a critical role in the success of our business by assisting in the preliminary planning, onsite execution, and end of tournament conclusions for each golf tournament throughout the year. This position requires travel, knowledge of catering/buffet equipment and operations, and experience in high volume Sports & Entertainment catering.

RESPONSIBILITIES:

PRE-EVENT

• Frequently attend interdepartmental meetings to fully understand upcoming event expectations including menus, event logistics, equipment needs, and event execution timeline.
  • Tournaments can be as large as 100 premium locations with 4 service times per day and 15 concessions locations
• Assist with the preparation of organizational documents - equipment distribution, pull sheets by venue, prep tent layout planning, and dry product distribution
• Assist with the purchasing of items in accordance with the BEOs and communicating deliveries to appropriate parties.
• Help facilitate planning and requests with vendors such as water, gas, electrical, portable services, transportation, equipment, and deliveries.
• Assist the Director of Golf Operations as instructed
• This position will travel to the event location about 2-3 weeks prior to the event start.

EVENT DAYS

• Set prep areas to maximize efficiency and functionality in each venue
  • This includes setting up kitchen equipment, hauling coolers, distributing product based on pull sheets, moving tables, and organizing boxes.
• Work with the on-site electricians to ensure each venue has power in the prep tents and service areas
• Leading the hourly operations team to complete equipment/product distributions and overseeing any updates on the pack sheets and distribution charts
• Be a managerial presence and communicator to all hourly staff including the operations, premium hospitality, and concessions teams.
• Conduct daily walks of prep areas and storage locations to ensure safety and sanitation guidelines are carried out effectively and all equipment and product are in place
• Assist with communication between the culinary and operations teams regarding food distribution timelines, shortages, and specialty needs.
• Be global support across the golf course in regards to any operational questions and issues that may arise

POST-EVENT

• Oversee pack and clean up - ensure all hourly leads are informed and confident in the pack up of their area. Provide clear instruction on how to pack equipment and what will be returned and reused for upcoming events.
• Lead the operations team in strategically packing the semi-trucks for the next event
• Assist with processing invoices, paying vendors
• Manage the operational communications of often coinciding events
• This role will typically stay 3-5 days post event.

Performs other related duties as needed.

Qualifications

Required Qualifications

• 3+ years of high-volume hospitality and/or Stadium Food & Beverage experience needed
  • Experience in special events, traveling concerts, or live events is preferred
• Experience with Microsoft Office
• Knowledge of Catering Operations
• Maintain a valid driver's license is preferred, this position will operate a golf cart often.
• Ability to travel domestically throughout the year
  • Typical trips range approximately from 15-40 days at a time

Specialized Qualifications

• Must be a team player, well organized, and enjoys working with their hands
• Excellent listening and communication skills
• Renowned time management skills
• Strong Customer Service skills with the desire to go above and beyond a client's needs
• The ability to work alone and as a team
• Ability to function well in a high-paced and at times stressful environment.

CORE VALUE AND COMPETENCY REQUIREMENTS

• Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.
• Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: "see it, own it, solve it."

• Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company's culture, values and beliefs while maintaining the highest standards of professional conduct.
• Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.
• Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
• Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
• Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
• Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
• Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.

Work Environment

This position is navigating a golf course usually via golf cart. Often moving in and out of temporary tent structures, semi-truck trailers, and container offices. There may be stairs, bumps, dips, and snags on the floor or within the structures. This role is client facing and behind the scenes and is often communicating with a variety of people. This role will be standing, walking, performing kitchen duties, and carrying equipment and/or food products often.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to communicate through radios/walkie talkies
• Ability to travel domestically throughout the year
• Ability to perform physical tasks; such as but not limited to, moving, carrying, and lifting equipment throughout the venue, up stairs, and in and out of semi trucks
  • Equipment will range in weight, but can be up to 50 lbs

Schedule & Compensation:

• This is a full-time salary role.
• Benefits include health insurance, dental, vision, life, short & long term disability, HSA, travel per diem, travel expenses

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics. Recommended Skills

• Adaptability
• Commercial Awareness
• Coordinating
• Curiosity
• Customer Service
• Foods

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