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Member service assistant - golf center (Full Time) - UNITED STATES

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Well-known member
Ohio University | Athens Ohio United states
Expires: March 27, 2024

Posting Details

Applications will be accepted until midnight (Eastern Time Zone) on the 'Posting End Date' shown below.

Position Information

Job Title
Member Service Assistant-Golf & Tennis Center

Special Instructions to Applicants

To apply, complete the online application and upload required documents including a curriculum vitae/resume. If able, please also upload proof of CPR Certification to the "Other" option in the document upload section.

Questions should be directed to:
Cathleen Wong
Associate Director, Facilities & Operations
Click To Reveal Email

Posting Number
20161402STD

Job Description

Member Services Assistants (MSAs) assist in managing and maintaining operational functions, equipment checkout and access of the OHIO Golf & Tennis Center and Driving Range.

Job responsibilities will vary upon the season and which facility is currently opened. Employees may be scheduled at the Golf & Tennis Center and/or the Driving Range, unless specifically communicated.

Golf & Tennis Center
•Assist in daily set up and take down of the golf course; including putting out and retrieving flags, adjustment of tee boxes, trash removal, general maintenance of course conditions, and other duties as assigned
•Assist in daily golf car fleet operations; including staging, housekeeping and general maintenance
•Assist in daily set up and closing of indoor and outdoor tennis courts; including general housekeeping and maintenance of amenities offered
•Provide quality customer service and answer questions about the facility and amenities offered
•Assist members and guests in making tee time and tennis court reservations, over the phone and/or in person
•Engage is membership sales for OHIO students, faculty/staff and community members
•Engage in daily resale of merchandise and equipment checkout
•Engage in daily resale, restocking and tracking of concession items
•Enforces and interprets all facility and employee policies and procedures; filling out incident reports and/or employee performance reports, when necessary
•Performs general housekeeping of the clubhouse, indoor tennis center, and outdoor tennis center
•Performs other job-related duties as assigned

Driving Range
•Assist in daily set up and take down of the driving range; including putting out yardage markers, and other duties as assigned
•Provide quality customer service and answer questions about the facility and amenities offered
•Operate ball picker and wash golf balls to maintain appropriate level of available golf balls for members and guests at all times
•Engage in daily resale of merchandise and equipment checkout
•Engage in daily resale, restocking and tracking of concession items
•Enforces and interprets all facility and employee policies and procedures; filling out incident reports and/or employee performance reports, when necessary
•Performs general housekeeping of the driving range

Actively contributes as a student staff member of the Department and Division that upholds the framework of equity and social justice. Performs job duties in a manner that appreciates diversity and fosters a welcoming and inclusive environment for all members of the OHIO community. Actively participates in professional development opportunities when available and maintains current knowledge of emerging trends, best practices and related issues regarding all relevant areas of responsibility.

Minimum Qualifications

•Ohio University-enrolled or high school student
•Positive attitude, willingness to learn, and desire to provide outstanding customer service

Preferred Qualifications

•Previous experience in hospitality and/or customer service
•Golf and/or tennis experience

Department
VP For Student Affairs

Pay Rate

$11.80 per hour

Posting Open Date
01/02/2024

Posting End Date
01/21/2024

Job Category
Student Hourly

Planning Unit
Vice President for Student Affairs

Work Schedule

Campus
Athens

Applicants may contact this person if they have questions about this position.
Cathleen Wong, Click To Reveal Email

Diversity Statement

Ohio University is committed to creating a respectful and inclusive educational and workplace environment. Ohio University is an equal access/equal opportunity and affirmative action employer with a strong commitment to building and maintaining a diverse workforce. Women, persons of color, persons with disabilities, and veterans are encouraged to apply. Ohio University is a member of the OH/Western PA/WV Higher Education Recruitment Consortium.

Employment Type
Part-Time Term

Clery Act Annual Safety and Fire Report

Clery Act Statistics

To view the Clery Act Annual Safety and Fire Report Click Here !

Applicant Documents
Required Documents [*]Resume/Curriculum Vitae Optional Documents [*]Other (See Special Instructions to Applicants for Details)
Posting Specific Questions

Required fields are indicated with an asterisk (*). Recommended Skills
  • Curiosity
  • Customer Service
  • Housekeeping
  • Maintenance
  • Merchandising
  • Positive Attitude

 
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