GolfJobs
Well-known member
The Recruiters Pty Ltd | Cape town Western cape South africa
Expires: September 3, 2026
Introduction
LOCATION: Johannesburg
This position is to undertake a leadership role in front-of-house operations managing the activities of Golf Shop Team members. You will create an environment which delivers superior customer service through excellence in customer engagement, identify customer needs, wants and desires, and provide correct product solutions, technical knowledge and selling skills, easy to shop environment.
Duties & Responsibilities
Budget
General Management
R18,000 - R24,000 (commensurate with experience)
Interested?
Interested? Send an updated CV in Word, together with a recent head/shoulders picture, to: cvs4carole@therecruiters.co.za
Expires: September 3, 2026
Introduction
LOCATION: Johannesburg
This position is to undertake a leadership role in front-of-house operations managing the activities of Golf Shop Team members. You will create an environment which delivers superior customer service through excellence in customer engagement, identify customer needs, wants and desires, and provide correct product solutions, technical knowledge and selling skills, easy to shop environment.
Duties & Responsibilities
Budget
- Set weekly budgets for Golf Shop Team Members.
- Manage sales staff daily against % of budget in the following areas:
- Overall sales
- Margins
- Markdown sales
- Used sales
- Demo unit sales
- number of customer engagements
- To conduct weekly analysis and interpretation of the Stock and sales report; Clearance report etc.to manage the stores performance.
- Deliver a superior customer service experience to all customers.
- Maintains and enforces the company service
- Monitors and maintains the Global Golf / Golf Club Member and Guest Philosophy.
- Will be present on the sales floor interacting with Customers and Sales Staff for no less than 6 hours per working day.
- Ensures that the Standard Operating Procedure for user cash up is correctly followed at Point of Sale.
- Verifies that all cash/card takings for the day balances to user cash up reports.
- Overall responsibility for the merchandising standards in store.
- Manage merchandising according to the merchandising manual.
- All items priced with correct price labels (regular with white label and markdown with red WAS/NOW labels)
- Coach and manage Team Members to identify needs in the market which are not being catered for and communicate these through to the relevant Buyer with appropriate follow-up.
- Ensure all promotions are properly executed in accordance with the marketing briefs.
- Create working relationships with Golf Club Marketing and Events Team.
- Create and maintain Reports of previous golf days held at Golf Club.
- Maintain a consistent approach to sponsorships and prizes for golf days within budget.
- Weekly updates to Golf Club Marketing Team for a ‘Half-page insert’ into the clubs’ members Newsletter. (Specifically, Men and New Product/Promotion Focus).
General Management
- Recruit and induct new staff members.
- Undertake team building activities to foster a relationship of trust.
- Adhere to and enforce disciplinary and grievance procedures.
- Adhere to and enforce the requirements of the Health and Safety Act.
- Manage annual leave of team members on a year planner and time off monthly.
- Plan each day’s activities allowing for interruption
- Use people effectively and let them take responsibility
- Know who to approach for information/assistance
- Set daily/weekly/monthly priorities
- Own car
- Open to working weekends and public holidays
R18,000 - R24,000 (commensurate with experience)
Interested?
Interested? Send an updated CV in Word, together with a recent head/shoulders picture, to: cvs4carole@therecruiters.co.za
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