Head Golf Professional (Full Time) - UNITED STATES

[GolfJobs]

Troon Golf, L.L.C. | Kankakee Illinois United states
Expires: March 20, 2024


Kankakee Country Club in Kankakee, IL is excited to announce the exceptional career opportunity of Head Golf Professional. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.


Key Responsibilities of the Head Golf Professional

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  Oversees golf operations including tournaments, rules, tee sheet activity, merchandise inventory, range operations, player service operations, cart fleet, and may assist with supervising other club operations.
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  Assists in the development and day to day tracking of the budget and business plan. Helps to control expenses in relation to revenues.
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  Creates a customer service-oriented atmosphere that promotes the game of golf and meets the needs of the members. Ensures that associates provide a high level of customer service.
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  Works closely with the Superintendent and the Food and Beverage Manager on a daily basis to ensure timely communication and to establish a good working relationship.
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  Prepares work schedules and assigns associates areas of responsibility.
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  Responsible for Data Capture / Data Collection of golfing guests and potential customers utilizing Troon Rewards and/or other club defined data collection processes.
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  Performs payroll tasks as scheduled and makes adjustments prior to submitting to payroll. Monitors hours to maximize productivity and minimize overtime.
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  Provides leadership and vision to golf staff, building people, and preparing them for career advancement.
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  Provide golf instruction through lessons and clinics to members and guests.
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  Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
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  Manages department members that may include but is not limited to: Assistant and Associate Golf Professionals, Teaching Professionals, Tournament Coordinator, and Guest Services Attendants.
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  Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
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  Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
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  Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
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  Incorporates safe work practices in job performance.
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  Regular and reliable attendance.
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  Performs other duties as required.

Qualifications

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  Class A member of PGA/LPGA.
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  Bachelor's degree (BA) from four-year college or university; or three to five years related experience and/or training.
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  Experience with Jonas and Electronic Tee Time Systems.

Other Qualifications

• Excellent written and oral communication.

Recommended Skills

• Communication
• Customer Service
• Data Collection
• Foods
• Forecasting
• Leadership

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