GolfJobs
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Grand Hotel Golf Resort & Spa | Point clear Alabama United states
Expires: March 11, 2024
People want to work with a person, not a company. PCH is a community of people; associates, guests and ownerships. It is a relationship, built upon common purpose and values. It’s more than a job, a guest experience, or a business investment. Together, we are making a difference in people’s lives. ~Tony Davis, President
The Grand Hotel Golf Resort & Spa is looking to hire a Head Tennis Professional to assist our Director of Golf oversee our operations and lessons.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Expires: March 11, 2024
People want to work with a person, not a company. PCH is a community of people; associates, guests and ownerships. It is a relationship, built upon common purpose and values. It’s more than a job, a guest experience, or a business investment. Together, we are making a difference in people’s lives. ~Tony Davis, President
The Grand Hotel Golf Resort & Spa is looking to hire a Head Tennis Professional to assist our Director of Golf oversee our operations and lessons.
- Collaborates with the Director of Golf to develop and execute an operational strategy that enhances customer satisfaction and drives financial success.
- Provides supervision and support to the professional staff, ensuring efficient handling of golf events and customer course play.
- Manages the golf shop, ensuring it is well-stocked, organized, and clean, and recommends promotional sales strategies to increase merchandise revenue.
- Takes responsibility for the maintenance and regular inspection of golf equipment and carts, ensuring optimal playing conditions for guests.
- Identifies new products and equipment enhancements, staying competitive in the market and enhancing the golfing experience.
- Coordinates the purchase of clothing and equipment merchandise for the Golf Shop, maximizing shop profitability through effective buying and selling techniques.
- Conducts regular course inspections to evaluate course conditions and collaborates with the Grounds Superintendent to maintain high standards.
- Ensures an effective golf cart maintenance, cleanliness, and safety program is in place.
- Supports the Director of Golf in providing competent golf instruction to individuals and groups.
- Manages the implementation and promotion of a successful membership tournament schedule.
- Works with the property's Food & Beverage management to ensure the golf club's offerings meet company quality standards and guest needs.
- Supervises the tee time booking process to optimize course capacity and monitors playing times to maintain the speed of play.
- Actively participates in professional association meetings and educational seminars to stay up-to-date with golf management best practices.
- Demonstrates personal playing proficiency by participating in competitive events and fulfilling public relations playing responsibilities.
- Actively engages in property safety awareness programs to maintain a safe work environment for associates and guests.
- Effectively handles guest feedback, complaints, and suggestions, ensuring a positive guest experience.
- Empowers associates to deliver excellent customer service and provides continuous feedback for improvement.
- Participates in recruitment, hiring, and training of golf team members, providing orientation and cross-training for successful daily operations.
- Sets clear performance expectations and conduct associate performance appraisals according to SOPs and LSOPs.
- Builds open and collaborative relationships with associates and encourages a positive team culture.
- Participates in associate recognition and implements progressive discipline procedures when necessary.
- Actively contributes to the achievement of property goals, engages in committees, and fosters community involvement.
- Monitors the golf department's sales performance against the budget and suggests upselling opportunities to the team.
- Comprehends budgets, operating statements, and payroll reports to effectively manage the department's financial performance.
- Adjusts staffing levels and services to meet customer demand while adhering to budget constraints.
- Ensures adherence to cash control policies and effectively manages the department's expenses.
- Demonstrates a deep understanding of golf operations' impact on overall hotel financial goals and strives to exceed budgeted objectives.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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