Head golf professional (Full Time) - KIHEI HAWAII, UNITED STATES

[GolfJobs]

Wailea Golf LLC | Kihei Hawaii United states
Expires: March 2, 2024


Located at the world renowned Wailea Resort along Maui’s southern coast, Wailea Golf Club is home to three award-winning championship golf courses – the Gold, Emerald and the Blue. Designed by world-renowned architects Robert Trent Jones Jr. and Arthur Jack Snyder, Wailea’s accolades include over 170 honors of achievement; and has proudly welcomed some of golf’s greatest as host of the PGA’s Champions Skins Game and LPGA Skins Game. Wailea Golf Club also includes a premier tennis facility, practice and teaching facility and impressive golf retail shops. Within Wailea Resort, you will find 8 luxury hotel properties, vacation rental townhouses, villas, and penthouses, over 45 dining experiences, five crescent-shaped golden sand beaches, spas, shopping and more.




A facility this distinguished requires a General Manager with a passion to inspire and drive excellence within the team and for its guests. With a strong golf and operations background, the successful candidate will take on a challenging and rewarding career managing all the club’s business activities.

Our next Head Golf Professional, reporting to the Wailea Golf LLC General Manager, will have a proven track record in managing a resort-style guest experience and an accomplished group of Team Members. They will inspire a high-functioning team in a fast-moving environment to maintain and build upon a great product and experience.



Responsibilities 

• Formulates, develops, and implements customer relations and customer service programs and policies to ensure the highest level of customer satisfaction which will result in expanding the customer base.
• Must have an in-depth understanding of financial statements and reports and strong ability to analyze performance trends and weaknesses.
• Prepares and executes the budget for the Company’s largest department and must possess strong financial management skills.
• Directs the efforts of the Golf Operations Managers/Assistant Golf Professionals, all of whom engage in managing and administering the daily activities of the Gold/Emerald golf shop operations.
• Directs, motivates, trains, and develops golf shop management personnel and team members to develop an effective and efficient golf shop operation.
• Formulates, establishes and implements operating policies and procedures consistent with a world-class resort standard.
• Develops, cultivates, and implements a strong team culture. This includes safe and desirable work environments, proper training programs for successful Team Member experiences, regular feedback sessions with team members, and ensuring the overall culture is maintained at the highest level.
• Directs, controls, and manages Gold/Emerald golf shop operations to maximize efficiency and control costs.
• Reviews and analyzes daily, weekly, monthly, and quarterly financial performance reports/statistics and promptly addresses material differences from budget/forecast projections.
• Works with the Sales/Marketing Director in coordinating and organizing group tournaments and other special events, including conducting pre-planning meetings, preparing group master contracts, and obtaining group’s evaluation or comments.
• Manages the rental club program and oversees all equipment maintenance and replacement (particularly golf carts and phone system).
• Interfaces with hotel management and personnel, members, customers, group coordinators, VIP's and other appropriate parties to determine effectiveness of customer service and customer relations programs; modify programs to increase effectiveness.
• Directs, monitors, and administers the implementation of all standard safety regulations and safety programs to minimize industrial accidents and equipment damage.

Qualifications

• Class “A” member of the PGA of America is preferable.
• Three to five years supervisory management skills and experience.
• Experience working in a world-class resort and multi-golf course experience desirable.
• Excellent verbal and written communication skills.
• Good public contact, sales techniques, customer service skills.
• Previous retail merchandising or golf shop management experience.
• Knowledge of golf shop/tee sheet/POS systems.
• Familiarity with tournament software and fleet management software.
• Knowledge of Excel, Word, and other programs.
• Degree in business administration preferable.

Benefits 

• Performance based bonus 
• 10 days of paid annual vacation
• 10 days of paid annual sick leave
• Robust extended health and dental benefits package, upon start, 100% employer paid premium for employee
• Long Term Disability Insurance, 100% employer paid premium
• Life and Accidental Death Insurance, 100% employer paid premium
• Flexible Health Spending Account
• 401k with matching
• Association Membership Dues 
• Free golf at Wailea Gold, Blue, and Emerald Courses
• Free Tennis at Wailea Tennis Club
• Merchandise Discounts
• Professional development opportunities
• Working for an employer that strives to give its Team Members a world-class experience 

How to Apply

Apply now by emailing your resume to hrjobs@waileagolf.com. Address your resume to Melody Guest, Human Resource Manager, Wailea Golf LLC.



About GolfBC 

The GolfBC Group, a Vancouver-based golf and resort management and investment company, is defining a higher standard of quality and consistency among premier golf destinations. Since 1989, GolfBC has been creating premium golf destinations, desirable career opportunities, and master planned golf communities in British Columbia and Hawaii.

GolfBC is the owner and operator of championship golf courses in BC, Canada and Hawaii including:

· Nicklaus North (Whistler)

· Gallagher’s Canyon and the Pinnacle (Kelowna)

· The Quail and The Bear (The Okanagan Golf Club, Kelowna)

· Olympic View (Victoria)

· Mayfair Lakes (Richmond)

· The Gold, Emerald, and Blue courses at Wailea Golf Club on Maui, Hawaii. 

You must be registered to see links