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McLeod Country Golf Club | Brisbane Queensland Australia
Expires: May 14, 2026
Guest Service /Golf Operations-Membership Services Supervisor
McLeod Country Golf Club
Mount Ommaney, Brisbane QLD
*Full Time 38 Hours Week (Overtime Rates Apply)
*FREE Golf Membership (T&C Apply)
McLeod Country Golf Club is an 18-hole championship golf course located in Mount Ommaney, Brisbane. The Club has 1,100 golf and club house members with facilities including bar, kitchen, and function rooms. McLeod Country Golf Club is looking for a full-time Guest Service /Golf Operations-Membership Services Supervisor to become an integral component of the Golf Operations Membership team.
Relevant Duties
You are the first point of contact for golf bookings over the phone and email for guests, members and corporate enquiries. General reception and administration duties, member services, members competition prize account operations within the club, promoting and selling memberships for golf and sponsorships and providing friendly service to the members and guests of the club. You will be a key member of the accounts team. Assisting with marketing flyers and promotions for members events and external visitors' events. Weekly newsletters and website changes as required are an important part of the diverse role.
SUITABILITY FOR THIS ROLE
The ability to rapidly acquire knowledge of golf and club events. Knowledge of mi-membership is a bonus for the role. The club uses Mi Club for Golf Bookings, so a knowledge of this system and timesheets, an advantage
Strong interpersonal skills to liaise with a broad range of clients, internal and external stakeholders and Club Members
Ability to support the General Manager, Assistant Manager, Bar Manager, the Events/Marketing Team, Pro Shop & Accounts Team as well as the Board with administrative and business support within a team environment to meet strict time frames.
You must be an all-rounder who can assist and complete in many operational and administration task in a club environment (RSA an advantage) Barista Skills, and Food Service is essential in this all-rounder role.
A high level of computer literacy, preferably Windows platform, Canva, MS office suite and Adobe Professional, Mi Membership, Mi Club and Golf Connect (Golf Australia)
Demonstrated interpersonal and written communication skills, including the ability to liaise and negotiate with a variety of clients and the ability to assist in the writing of letters and reports
The ability to actively participate in and effectively contribute to a team environment within an organisation that values employment equality, antidiscrimination and ethical behavior
KEY DECISION MAKING
Priorities workload to meet all deadlines
Quality control and checks of allocated tasks
Use initiative to source task
DESIRABLE CRITERIA
Experience with dealing with customers, the ability to problem solve and proven experience in working efficiently, effectively and independently. The ability to operate Microsoft programs and Mi-Membership.
If you're interested in this position, please email your current resume and cover letter to Anthony Burke-General Manager- [email protected]
*Award Wages form the terms and conditions of your employment & will be those set out in the Registered and Licensed Clubs Award 2020 (the Award) and applicable legislation. This includes, but is not limited to, the National Employment Standards in the Fair Work Act 2009 (the Act). Your rate of pay will be in accordance with Level 5 (Guest Service Supervisor) of the Award. Position Title-Guest Service /Golf Operations-Membership Services Supervisor
Interview Dates will occur with shortlisted applicants from 25th March 2026.
Starting Date Required Before 25 April 2026.
Expires: May 14, 2026
Guest Service /Golf Operations-Membership Services Supervisor
McLeod Country Golf Club
Mount Ommaney, Brisbane QLD
*Full Time 38 Hours Week (Overtime Rates Apply)
*FREE Golf Membership (T&C Apply)
McLeod Country Golf Club is an 18-hole championship golf course located in Mount Ommaney, Brisbane. The Club has 1,100 golf and club house members with facilities including bar, kitchen, and function rooms. McLeod Country Golf Club is looking for a full-time Guest Service /Golf Operations-Membership Services Supervisor to become an integral component of the Golf Operations Membership team.
Relevant Duties
You are the first point of contact for golf bookings over the phone and email for guests, members and corporate enquiries. General reception and administration duties, member services, members competition prize account operations within the club, promoting and selling memberships for golf and sponsorships and providing friendly service to the members and guests of the club. You will be a key member of the accounts team. Assisting with marketing flyers and promotions for members events and external visitors' events. Weekly newsletters and website changes as required are an important part of the diverse role.
SUITABILITY FOR THIS ROLE
The ability to rapidly acquire knowledge of golf and club events. Knowledge of mi-membership is a bonus for the role. The club uses Mi Club for Golf Bookings, so a knowledge of this system and timesheets, an advantage
Strong interpersonal skills to liaise with a broad range of clients, internal and external stakeholders and Club Members
Ability to support the General Manager, Assistant Manager, Bar Manager, the Events/Marketing Team, Pro Shop & Accounts Team as well as the Board with administrative and business support within a team environment to meet strict time frames.
You must be an all-rounder who can assist and complete in many operational and administration task in a club environment (RSA an advantage) Barista Skills, and Food Service is essential in this all-rounder role.
A high level of computer literacy, preferably Windows platform, Canva, MS office suite and Adobe Professional, Mi Membership, Mi Club and Golf Connect (Golf Australia)
Demonstrated interpersonal and written communication skills, including the ability to liaise and negotiate with a variety of clients and the ability to assist in the writing of letters and reports
The ability to actively participate in and effectively contribute to a team environment within an organisation that values employment equality, antidiscrimination and ethical behavior
KEY DECISION MAKING
Priorities workload to meet all deadlines
Quality control and checks of allocated tasks
Use initiative to source task
DESIRABLE CRITERIA
Experience with dealing with customers, the ability to problem solve and proven experience in working efficiently, effectively and independently. The ability to operate Microsoft programs and Mi-Membership.
If you're interested in this position, please email your current resume and cover letter to Anthony Burke-General Manager- [email protected]
*Award Wages form the terms and conditions of your employment & will be those set out in the Registered and Licensed Clubs Award 2020 (the Award) and applicable legislation. This includes, but is not limited to, the National Employment Standards in the Fair Work Act 2009 (the Act). Your rate of pay will be in accordance with Level 5 (Guest Service Supervisor) of the Award. Position Title-Guest Service /Golf Operations-Membership Services Supervisor
Interview Dates will occur with shortlisted applicants from 25th March 2026.
Starting Date Required Before 25 April 2026.
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