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Golf services supervisor (Full Time) - RICHMOND NEW SOUTH WALES, AUSTRALIA

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Well-known member
Riverside Oaks Golf Resort | Richmond New south wales Australia
Expires: December 2, 2026


About the role

Riverside Oaks Golf Resort is seeking an experienced and motivated Golf Services Supervisor to join the management team in a full-time capacity. This is a key operational role responsible for the delivery of golf services and the overall experience of members, golfers and resort guests. Working closely with the Director of Golf and the wider resort management team, the Golf Services Supervisor will oversee the day-to-day golf operation while also working closely with accommodation, food & beverage, events and other resort departments. As Riverside Oaks continues to develop its resort and hotel offering, this role will play an important part in creating a seamless experience for guests from arrival through golf, dining, accommodation and departure.

Key responsibilities

  • Oversee the day-to-day operation of Golf Services, ensuring a high standard of service for members, golfers and resort guests

  • Work closely with the Director of Golf to manage and develop the golf operation, including tee sheets, competitions, events, tournaments and corporate golf

  • Lead, coach and develop the Golf Services team, including staff scheduling, training, performance and daily operations

  • Coordinate golf events, competitions, corporate groups and resort golf experiences, ensuring they are professionally delivered

  • Manage the member and guest journey across Golf Services, identifying opportunities to improve service, efficiency and overall experience

  • Work closely with the Hotel, Food & Beverage, Events and other resort departments to ensure seamless communication and service delivery

  • Assist with the coordination of golf and accommodation packages, group bookings and resort experiences

  • Support the development and implementation of initiatives that increase golf participation, member engagement, resort visitation and revenue

  • Oversee golf bookings, customer enquiries, tee sheet management, competition administration and related systems

  • Assist with the management of departmental budgets, purchasing, stock, suppliers and expenditure in conjunction with the Director of Golf
About you

  • Experience in golf, hospitality, hotel, resort, leisure or a similar customer-focused environment

  • Strong leadership and people-management skills

  • Experience supervising, training and developing a team

  • Excellent customer service and communication skills

  • Strong organisational skills and the ability to manage multiple priorities

  • Experience coordinating events, groups, competitions or functions

  • Good commercial awareness and an understanding of budgets, purchasing and operational costs

  • The ability to work collaboratively across multiple departments

  • Strong problem-solving skills and the ability to remain calm in a busy operational environment

  • A current driver's licence
About us

Riverside Oaks Golf Resort is a premier golf and resort destination located in Cattai, NSW. The operation brings together championship-standard golf, resort accommodation, hospitality, events and leisure experiences, providing an environment where members, golfers, corporate groups and resort guests can enjoy everything the property has to offer. The resort is committed to delivering a high standard of service across every part of the guest experience, from the golf course and Golf Services through to accommodation, dining and events.


 
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