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Golf services supervisor (Full Time) - BIG SKY MONTANA, UNITED STATES

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Montage International | Big sky Montana United states
Expires: May 14, 2024

Full job description Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Golf Services Supervisor Excellent Service is at the heart of what we do here at Spanish Peaks Mountain Club. Our team knows our associates are our best asset, and we treat our associates as we do our members: with kindness, humility and respect. Managed by Montage International, Spanish Peaks is a private community situated on 3,500 acres nestled at 7,700 feet in stunning Big Sky, Montana. We are about 40 miles away from Bozeman, Belgrade, and West Yellowstone, MT. SUMMARY The Golf Services Supervisor will be responsible for creating personalized guest interactions at Spanish Peaks Mountain Club, ensure the accuracy of the golf services. They oversee the arrival and departure of all guest equipment, coach Associates, and maintain proper record keeping. ESSENTIAL FUNCTIONS
  • Transport all golf bags to and from entry area
  • Ensure that at least one person is present to greet guests at the entry area at all times
  • Clean all golf clubs coming in from the golf course
  • Work as a team to ensure that associates are present at the staging area when all guests conclude their round
  • Maintain cleanliness of all outside service/staging areas
  • Maintain neatness and cleanliness of cart barn and adjacent areas; stock snacks and water
  • Assist with all member and guest golf bag handling at all times
  • Be present to greet all guests arriving to the practice tee
  • Supervise, train, and assist all golf and associates
  • Maintain communication with the Golf Shop and Professional Staff
  • Be available to player assist when needed
  • Inform each group of cart rules, cart path only or 90 degree rule, yardages on sprinkler heads (to the middle of green), Comfort Station locations, and any other necessary rules of the course
  • Maintain an adequate supply of scorecards, pencils, tees, ball markers, water at the practice tee at all times
  • Work with other golf associates in staging skis or bags, boots, carts, etc. for special events
  • Stage ample amount of golf carts in staging area
  • Thoroughly clean and park golf carts in proper storage areas
  • Maintain and properly record a golf cart-detailing program
  • Ensure guests receive rental clubs as needed; check rental clubs in and out and ensure the sets are complete and in order
  • Report all equipment malfunctions to the Director of Golf
  • Conduct oneself in a professional manner and maintain a professional image at all times
  • Be informed on and promote all club activities and services
  • Assist in flipping retail shop and golf inventory from summer to winter, and vice versa
  • Provide excellent customer service, professional advice, and assistance to all members and guests
  • Perform other duties assigned by the Director of Golf
QUALIFICATIONS
  • College Degree or educational equivalent preferred
  • 2 years of supervisory experience
  • Luxury hospitality experience is a plus
  • Strong passion for customer service; experience handling and resolving guest concerns in a timely manner
  • Highly organized and professional
  • Strong computer skills
  • Ability to give and/or follow verbal and/or written instructions
  • Ability to operate vehicles
  • Can read and interpret information from technical sources
  • Must be dependable, available to work weekends, holidays and/or evenings as necessary based on business demands.
  • Strong verbal communication skills-ability to communicate effectively with guests and vendors
  • Have a vast array of knowledge about recreational activities applicable to the area.
PHYSICAL REQUIREMENTS Work tasks are performed indoors and outdoors, occasionally in inclement weather. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to lift up to 60 lbs. on a regular and continuing basis. Must be able to push and pull skis, boots, carts and equipment weighing up to 250 lbs. frequently. Must be able to bend, stoop, squat and stretch to fulfill ski equipment handling tasks. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

 
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