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Golf services coordinator (Full Time) - WESTMONT ILLINOIS, UNITED STATES

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Forest Preserve District of DuPage County | Westmont Illinois United states
Expires: April 3, 2024


The Forest Preserve District of DuPage County provides opportunities for people to connect with nature. We offer to the public 60 forest preserves, 166 miles of trails, 47 miles of rivers and streams, and 6 nature and cultural centers. We have 6 million visitors each year.

The District's mission is, "to acquire and hold lands containing forests, prairies, wetlands and associated plant communities or lands capable of being restored to such natural conditions for the purpose of protecting and preserving the flora, fauna and scenic beauty for the education, pleasure and recreation of it's citizens."


Job Summary

This position is responsible for scheduling, coordinating, and performing daily pro shop, clubhouse, and golf service operations needed for public use of the golf amenities.

Essential Duties and Responsibilities:
  • Perform pro shop and clubhouse operations, operate the sales counter, open and close the facility, collect fees, make reservations, and manage the flow of customers.
  • Monitor pro shop inventory, update pricing, and enter items for POS inventory and sales, and assist in purchasing, re-stocking, and maintaining physical inventories of pro shop and clubhouse concessions and supplies.
  • Process daily deposits and credit card receipts, take deposits to the bank, submit proper paperwork to the Finance Department, and support other administrative back-office tasks.
  • Monitor the reservation system to maximize distribution and sale of tee-times and maintain the cart fleet to ensure public safety.
  • Provide support to clubhouse operations for food & beverage and golf service attendants.
  • Perform facility correspondence, interact and seek feedback from customers, respond to golfer inquiries, coordinate with vendors, communicate with the superintendent about any potential issues, and assist with marketing and promotional concepts.
  • Assist with the preparation and maintenance of golf facilities by setting up for special events, arranging displays, cleaning equipment, putting away carts, reporting damage, and observing maintenance needs.
  • Assist supervisor with the selection of staff, schedule, train, provide guidance and communicate day-to-day work activities, department expectations, and work rules. Relay and provide input regarding work performance, training needs and growth opportunities while promoting morale.
  • Foster a working environment that promotes safe work habits; Become familiar with and observe all applicable safety rules, policies, and work procedures; Follow all safety rules that pertain to the duties performed and support all aspects of the District's safety and risk management program; Keep work area clean, orderly, and free of hazards; Immediately report all unsafe conditions and incidents.
  • Maintain a supportive working environment and demonstrate a desire to exceed the expectations of internal and external customers.
  • Perform other duties as required.
Requirements:
  • Must be 21 years of age or older at the time of hire.
  • Associate's Degree (or 60 college credits equivalent) is required. 4 - 6 years of related experience in golf course operations or equivalent combination of education, training, and experience.
  • Valid Driver's License in good standing.
  • Beverage Alcohol Sellers and Servers Education and Training (BASSET) may be required within 6 months after the time of hire (training provided).
  • Must have and maintain Illinois Mandated Reporter certification or obtain upon hire (training provided).
  • Excellent customer service and communication abilities.
  • Knowledge of the principles and techniques of retail operations as well as point-of-sale systems and computerized reservations.
  • Ability to conduct and plan financial reports and recommendations.
  • Understanding of golf facility regulations and guidelines.
  • Proficiency with Microsoft Office Suite.
  • Ability to maintain complete, accurate, and organized records.
  • Effective verbal and written communication skills.
  • Ability to establish rapport and maintain effective working relationships with the public, vendors, elected officials, and staff.
  • Ability to prioritize and manage multiple tasks.
Schedule: Variable schedule due to golf season. Working 30-35 hours per week from April-October then 0-10 from November-March.

Pay: $25.74 - 26.51.

Benefits: Golf privileges, pro-shop discounts, and food discounts.

Location: The Green Meadows golf course in Westmont.

Work Environment: Indoors and outdoors in all types of weather conditions in a golf facility setting.


The Forest Preserve District of DuPage County is an EEO employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


 
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