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Wildhorse Resort and Casino | Pendleton Oregon United states
Expires: May 13, 2024
Full job description
Wage Range: $13.25-$14.25 + Tips
JOB SUMMARY
Responsible for providing efficient and personable service for Golf Grill guests, including beverage orders, service, and overall dining experience.
ESSENTIAL JOB FUNCTIONS:
PROMOTE WRC QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience –a clean and cared-for resort.
SUPERVISORY AUTHORITY:
MINIMUM QUALIFICATIONS:
Expires: May 13, 2024
Full job description
Wage Range: $13.25-$14.25 + Tips
JOB SUMMARY
Responsible for providing efficient and personable service for Golf Grill guests, including beverage orders, service, and overall dining experience.
ESSENTIAL JOB FUNCTIONS:
- Promotes exemplary guest service standards through prompt, efficient, and friendly service.
- Greets and acknowledges guests entering the restaurant and/or seated in the assigned service area.
- Promptly offers beverage service and other amenities to guests.
- Provides alcohol service and collects payment.
- Provides attentive service throughout guest’s meals, graciously serving, and refilling beverages and condiments.
- Maintains area for cleanliness by promptly removing dishes, wiping off chairs, tables, and high/booster chairs, and resetting tables in a quick and timely manner.
- Displays and promotes a positive attitude and willingness to be a part of the team including assisting others as needed.
- Keeps the Supervisor apprised of any customer concerns or positive remarks.
- Promotes a clean, safe, and healthy work environment for employees and guests. Promptly reports all concerns to Supervisor.
- Ensures that the operation of equipment, tools, and materials is handled safely.
- Complies with regulatory laws, employee handbook, department policy and procedures, safety codes, etc.
- Promotes internal guest service standards through courteous and respectful behavior.
- Performs other duties as assigned.
PROMOTE WRC QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience –a clean and cared-for resort.
SUPERVISORY AUTHORITY:
- None.
- None.
- None.
MINIMUM QUALIFICATIONS:
- Three (3) months of food and customer service experience.
- Three (3) months of cash handling experience.
- Physically needs to; stand and or walk for long periods in a smoky environment; needs to perform repetitive motions with arms, elbows, wrists, hands, and fingers; and needs to bend, lift and maneuver 25 lbs.
- Effective communication skills - Needs to read, verbally provide instruction, respond to questions, and has exceptional interpersonal skills and abilities.
- Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
- Must possess or obtain a Food Handler’s certificate and an OLCC service permit within 30 days of employment.
- Must be able to pass a criminal background check.
- Must be at least 18 years of age.
- Non Gaming Badge
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