GolfJobs
Well-known member
Alpine Country Club | Demarest New jersey United states
Expires: April 4, 2026
Overview
The Outside Services Manager is the senior on-site leader for all outside golf operations and serves as the functional starter for daily play. This position controls the flow of the golf course, manages the bag drop and practice facilities, and leads the outside services team to deliver a consistently professional member experience.
This is a high-level seasonal management role requiring authority, sound judgment, and presence. The Outside Services Manager is the final decision-maker at the bag drop, practice facility, and first tee, ensuring efficiency, safety, and service standards are upheld at all times.
Leadership & Staff Management
- Lead, supervise, and manage up to 10 outside services staff members during peak season.
- Establish and enforce standards for professionalism, punctuality, appearance, and member interaction.
- Conduct staff meetings covering assignments, tee sheet flow, upcoming events, weather, and service priorities
- Coach staff in real time and address performance issues promptly
- Maintain a culture of accountability, pride, and consistency
- Serve as the escalation point for outside-services-related issues
Starter & Tee Control Responsibilities
- Act as the primary starter for daily play
- Control the first tee to ensure groups start on time and in proper order
- Manage pace of play proactively and report issues to Director of Golf
- Communicate clearly and confidently with members regarding tee times, delays, pairing adjustments, and weather delays
- Make real-time decisions to preserve flow during peak play, events, and tournaments
- Enforce all club policies related to tee access and practice usage
Bag Drop & Practice Facility Authority
- Maintain full authority over the bag drop, cart staging area, and practice facilities
- Ensure smooth, efficient bag drop operations during peak arrival windows
- Oversee proper handling, staging, and storage of member golf bags
- Ensure practice areas are properly set up, stocked, monitored, and protected from misuse
- Regulate practice activity to prevent overcrowding and safety issues
- Resolve member concerns related to outside operations promptly and professionally
Daily Operations & Presentation
- Oversee cart cleanliness, staging, and readiness
- Coordinate closely with golf shop staff to align outside operations with the tee sheet
- Adjust staffing and operations based on daily play patterns
- Support tournaments, outings, and special events
- Maintain high standards of cleanliness and presentation across all outside areas
Safety & Facility Oversight
- Enforce all safety protocols and weather procedures
- Ensure safe cart operation and proper equipment handling
- Identify and report maintenance, damage, or operational issues promptly
- Uphold all club policies consistently
Qualifications
- Experience in outside services or golf operations at a private club, resort, or high-end facility
- Proven ability to manage staff and control high-volume play
- Strong communication skills with the confidence to manage members diplomatically and decisively
- Organized, detail-oriented, and calm under pressure
- Flexible schedule including early mornings, weekends, and holidays
Compensation & Bonus Structure
- Seasonal salaried position
- Competitive base salary commensurate with experience
- Performance-based bonus structure, tied to:
- Operational consistency and reliability
- Tee-time management, member billing and pace-of-play control
- Practice facility and bag drop execution
- Staff performance, professionalism, and retention
- Member feedback and overall service quality
- Bonus eligibility, metrics, and payout timing to be reviewed and defined with the Director of Golf
Benefits
- Meals during scheduled shifts
- Golf privileges and staff benefits per club policy
- Opportunity to operate in a high-standard, professionally managed golf environment
Job Types: Full-time, Seasonal
Pay: $1,500.00 - $1,800.00 per week
Benefits:
Expires: April 4, 2026
Overview
The Outside Services Manager is the senior on-site leader for all outside golf operations and serves as the functional starter for daily play. This position controls the flow of the golf course, manages the bag drop and practice facilities, and leads the outside services team to deliver a consistently professional member experience.
This is a high-level seasonal management role requiring authority, sound judgment, and presence. The Outside Services Manager is the final decision-maker at the bag drop, practice facility, and first tee, ensuring efficiency, safety, and service standards are upheld at all times.
Leadership & Staff Management
- Lead, supervise, and manage up to 10 outside services staff members during peak season.
- Establish and enforce standards for professionalism, punctuality, appearance, and member interaction.
- Conduct staff meetings covering assignments, tee sheet flow, upcoming events, weather, and service priorities
- Coach staff in real time and address performance issues promptly
- Maintain a culture of accountability, pride, and consistency
- Serve as the escalation point for outside-services-related issues
Starter & Tee Control Responsibilities
- Act as the primary starter for daily play
- Control the first tee to ensure groups start on time and in proper order
- Manage pace of play proactively and report issues to Director of Golf
- Communicate clearly and confidently with members regarding tee times, delays, pairing adjustments, and weather delays
- Make real-time decisions to preserve flow during peak play, events, and tournaments
- Enforce all club policies related to tee access and practice usage
Bag Drop & Practice Facility Authority
- Maintain full authority over the bag drop, cart staging area, and practice facilities
- Ensure smooth, efficient bag drop operations during peak arrival windows
- Oversee proper handling, staging, and storage of member golf bags
- Ensure practice areas are properly set up, stocked, monitored, and protected from misuse
- Regulate practice activity to prevent overcrowding and safety issues
- Resolve member concerns related to outside operations promptly and professionally
Daily Operations & Presentation
- Oversee cart cleanliness, staging, and readiness
- Coordinate closely with golf shop staff to align outside operations with the tee sheet
- Adjust staffing and operations based on daily play patterns
- Support tournaments, outings, and special events
- Maintain high standards of cleanliness and presentation across all outside areas
Safety & Facility Oversight
- Enforce all safety protocols and weather procedures
- Ensure safe cart operation and proper equipment handling
- Identify and report maintenance, damage, or operational issues promptly
- Uphold all club policies consistently
Qualifications
- Experience in outside services or golf operations at a private club, resort, or high-end facility
- Proven ability to manage staff and control high-volume play
- Strong communication skills with the confidence to manage members diplomatically and decisively
- Organized, detail-oriented, and calm under pressure
- Flexible schedule including early mornings, weekends, and holidays
Compensation & Bonus Structure
- Seasonal salaried position
- Competitive base salary commensurate with experience
- Performance-based bonus structure, tied to:
- Operational consistency and reliability
- Tee-time management, member billing and pace-of-play control
- Practice facility and bag drop execution
- Staff performance, professionalism, and retention
- Member feedback and overall service quality
- Bonus eligibility, metrics, and payout timing to be reviewed and defined with the Director of Golf
Benefits
- Meals during scheduled shifts
- Golf privileges and staff benefits per club policy
- Opportunity to operate in a high-standard, professionally managed golf environment
Job Types: Full-time, Seasonal
Pay: $1,500.00 - $1,800.00 per week
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
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