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Fiddler s Elbow Golf And Country Club Inc | Bedminster New jersey United states
Expires: April 12, 2024
Position: Golf Outing Manager
Department: Golf Shop Staff
Supervisor: PGA Director of Golf and Head Golf Professional
Supervises: n/a
Summary of Responsibilities:
Supervised by the Head Golf Professional, the Golf Outing Manager shall perform all the listed duties with a commitment to the highest level of customer service and with the intent to always exceed Member and Guest expectations while accomplishing quantitative benchmark goals set forth by the Head Golf Professional.
At Fiddler's Elbow, our mission is not only to, "Enhance the lives of our Members & Guests with WOW moments they can't live without," but to also enhance and enrich the lives of our Fiddler's Family members.
Golf Outing Operation Overview:
Fiddler’s Elbow hosts large, shotgun golf outings on Mondays and Tuesdays and hosts smaller, tee time golf outings on most other days of the week. Our goal is to balance golf outings, Member accessibility, and golf course maintenance to ensure proper golf outing revenues, Member satisfaction and revenues, and golf course conditions.
Expires: April 12, 2024
Position: Golf Outing Manager
Department: Golf Shop Staff
Supervisor: PGA Director of Golf and Head Golf Professional
Supervises: n/a
Summary of Responsibilities:
Supervised by the Head Golf Professional, the Golf Outing Manager shall perform all the listed duties with a commitment to the highest level of customer service and with the intent to always exceed Member and Guest expectations while accomplishing quantitative benchmark goals set forth by the Head Golf Professional.
At Fiddler's Elbow, our mission is not only to, "Enhance the lives of our Members & Guests with WOW moments they can't live without," but to also enhance and enrich the lives of our Fiddler's Family members.
Golf Outing Operation Overview:
Fiddler’s Elbow hosts large, shotgun golf outings on Mondays and Tuesdays and hosts smaller, tee time golf outings on most other days of the week. Our goal is to balance golf outings, Member accessibility, and golf course maintenance to ensure proper golf outing revenues, Member satisfaction and revenues, and golf course conditions.
- Golf Outing Rounds: ~7,500
- Golf Outing Merchandise Revenues: ~$600K
- Golf Outing Total Revenues: ~$3M
- Promotes a positive work environment through effective communication and creating a warm and engaging atmosphere.
- Sells golf outing events to new prospects that meet an established criteria set forth by Fiddler’s Elbow.
- Maintains and renews returning golf outing events in subsequent years if they meet the established criteria.
- Prepares calendars to maximize golf outings, Member accessibility, and golf course maintenance.
- Manages room blocks for each golf outing through the club’s booking software.
- Prepares, presents, and closes contracts for new prospects and returning clients.
- Distributes contracts and ensures their execution in a timely manner.
- Requests event deposits and pre-event payments and gathers them in a timely manner.
- Creates, maintains, and distributes all golf outing Banquet Event Orders (BEOs) and floor plans.
- Assists in the creation, maintenance, and distribution of Member golf, racquets, and fitness BEOs.
- Communicates with the client as much as needed to gather and complete BEO changes.
- Upsells clients to increase non-golfer participation, food/beverage add-ons, and golf revenues.
- Delegates all setup logistics related to the golf outing including golf, clubhouse, and culinary needs.
- Monitors client specifications on event days to promote smooth execution and client satisfaction.
- Completes post-event analysis for internal review and follows up with client to gauge satisfaction.
- Completes timely event billing and communicates with Accounts Receivable regarding payment.
- Attends weekly events meetings to ensure event expectations amongst departments.
- Manages and monitors revenues and rounds to ensure quantitative benchmarks are met.
- Stays current on golf outing trends in specific areas to include pricing, golfer gifting, and offerings.
- Shows strong interpersonal and communication skills with high energy.
- Assists with Golf Shop duties deemed necessary by the Head Golf Professional.
- Assists the Head Golf Professional in any other functions that he deems necessary.
- Communication
- Organization
- Critical Thinking
- Time Management
- Dependability
- Independence
- Attention to Detail
- Engagement
- Possesses fundamental knowledge of the game of golf, rules of golf, golf operations and tournament operations
- Exhibits strong organizational, planning and prioritization skills
- Minimum of 1 year Golf Outing Experience preferred
- Event sales and planning experience preferred
- Bachelor’s Degree preferred
- Ability to reach, bend, stoop and wipe to perform essential job functions
- Must be able to work in a standing and sitting position for long periods of time
- Must be able to work indoor and outdoor environment, day and/or night hours, occasional long hours and weekends and holidays
- Lifting may be required up to 50 pounds
- Hot temperatures in the summer and cold temperatures during the winter
- Ability to use both arms and hands
- FLSA, Exempt
- Full Time
- Competitive pay
- 2 days off per week
- Annual uniform allowance, plus staff uniforms for specific events
- Annual PGA and CMAA dues per approval of Director of Golf
- Education allowance per approval of Director of Golf
- Career advancement opportunities within our Club Development and Continuing Education
- Comprehensive healthcare, dental and vision package
- Flexible Spending & Dependent Care Accounts
- Paid Time Off (Vacation, Sick and Holiday)
- 401(k) Plan, eligibility after 1 year of employment
- Life insurance
- PLUM Benefits
- Golf, Paddle/Tennis, and Fitness Privileges
- Annual Summer and Holiday staff events
- Meals while working
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