Golf operations manager (Full Time) - , EGYPT

[GolfJobs]

مجموعة طلعت مصطفى | Egypt
Expires: May 6, 2026


Responsibilities:

• Oversees the Membership administration and experience department, ensuring the timely collection of all pending annual dues and compliance issues attached.
• Oversees the Membership Sales of annual memberships as per company direction.
• Enhances the membership experience through a calendar of social events at the club.
• Responsible for the Golf Department as per the Golf Operations Manager's JD.
• Coordinates with all academies to ensure key KPI’s are met and achieved.
• Oversees the Spa and leisure department. ensuring the operator meets the measured KPI’s.
• Oversees all 3rd party operators at the club to ensure KPI’s are being achieved.
• Coordinates with all departments to ensure TROON standards are implemented.
• Assists in the development and day-to-day tracking of the budget and business plan. Helps control expenses relative to revenues.
• Creates a customer service-oriented atmosphere within the club. Ensures that associates provide a high level of customer service.
• Works closely with all the heads of department daily to ensure timely communication and to establish a good working relationship.
• Prepares work schedules and assigns associates areas of responsibility.
• Assists General Manager in monitoring the success of all departments and department associates, including semi-annual performance reviews, as needed.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Provides leadership and vision to all staff, building people, and preparing them for career advancement.
• Focused on growing the game of golf within the community and submits key strategies to achieve this.
• Introduces school programs and shows willingness by taking the game to the schools.
• Manages HOD’s and departments according to the organizational chart.
• Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
• Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs, and other expenses.
• Responsible for implementing and maintaining excellent service to achieve guest satisfaction.

Qualifications

• Bachelor’s degree in a relevant field of study from a recognized institution.
• A minimum of 7+ years of progressive professional experience within a related industry.
• Advanced numerical literacy with a proven ability to apply complex mathematical concepts to business scenarios.
• Exceptional problem-solving capabilities with a track record of navigating and resolving multifaceted challenges.
• High-level English proficiency, with the ability to communicate effectively in professional and technical environments.

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