Golf operations - assistant manager (Full Time) - HARTFORD WISCONSIN, UNITED STATES

[GolfJobs]

Erin Hills Golf Course LLC | Hartford Wisconsin United states
Expires: May 23, 2024

Description:
I. Position

Assistant Caddie Manager

II. Classification

Full-Time Seasonal, Hourly, Non-Exempt

III. Job Purpose

The aiding in training, scheduling and assigning caddies to enhance the guest experience.

IV. Primary Responsibilities

The Erin Hills Caddie Barn

• Leading Caddie training sessions for new hires
• Aiding in preparing seasonal Caddie Manual and other documents
• Preparation and Maintained Cleanliness of Caddie Barn
• Aiding in preparation of Weekly and Day Ahead Caddie Schedules
• Operating a tee sheet with assignment of caddies to all guests requesting the service
• Managing the Mentor Program
• Leading Bi-Weekly/Monthly Meetings
• Constructing Mentor/Mentee Staffing Matrix
• Conducting Employee Performance Reviews
• Aiding in uniform inventory logs
• Handing out uniforms
• Logging and Charging employee for all purchases
• Caddie Water
• Filling Water containers and replacing on course caddie water
• Bag Drop
• Opening and Mid shifts will aid in the running of the bag drop for all guests arriving for golf course play.
• Caddies will assist the manager on duty in unloading, tagging and proper placement of player golf bags prior to round of golf
• Practice Facility
• Some mornings manager will have to aid in set up of balls and bag stands on the practice facility

Guest Quality Assurance

• Deal with any guest comments regarding their experience

Caddie Quality Assurance

• Continuous aid in growth of all employees
• Keep positive attitude to main high moral in barn

Requirements:
V. Scheduling

Expected to work full time

VI. Qualifications

• Will be expected have a clean appearance while on property, including uniform.
• Position requires ability to stand/walk for extended periods of time.
• Be able to lift up to 50 lbs. on a daily basis

VII. Reports to:

Caddie Manager

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