GolfJobs
Well-known member
Eastwood Valley Golf & Country Club | Malaysia
Expires: September 23, 2026
Key Responsibilities
Take operational charge of the assigned shift and provide clear pre-shift briefings, staff deployment and handovers.
Ensure the golf counter, starter and marshal functions, buggies, driving range, signage and guest areas are ready for service.
Control tee-time registration, starting sequence, walk-ins, player pairing, pace of play and application of Club rules.
Supervise golf reception staff, starters, marshals, buggy attendants, driving-range staff, ball collectors/pickers and part-time staff on duty.
Handle guest enquiries and complaints professionally and provide service recovery within the authority given by management.
Manage driving-range opening and closing, bay readiness, range-ball supply, lighting, safe ball collection and final shutdown.
Ensure all bookings, packages and chargeable items are recorded accurately in the approved booking and POS systems.
Comply with the Club’s cashless and payment-control procedures and complete accurate shift closing and revenue reconciliation.
Coordinate tournaments, corporate golf, group bookings and hotel or dining packages with Golf Administration, Sales, Front Office, F&B and the Course team.
Respond to safety incidents, weather disruptions, accidents and equipment defects, and submit complete duty and incident reports.
Working Environment
This is an operational, guest-facing position covering both indoor and outdoor areas. The role requires regular walking and standing and may involve heat, rain, humidity, uneven ground and changing weather conditions.
Expires: September 23, 2026
Key Responsibilities
Take operational charge of the assigned shift and provide clear pre-shift briefings, staff deployment and handovers.
Ensure the golf counter, starter and marshal functions, buggies, driving range, signage and guest areas are ready for service.
Control tee-time registration, starting sequence, walk-ins, player pairing, pace of play and application of Club rules.
Supervise golf reception staff, starters, marshals, buggy attendants, driving-range staff, ball collectors/pickers and part-time staff on duty.
Handle guest enquiries and complaints professionally and provide service recovery within the authority given by management.
Manage driving-range opening and closing, bay readiness, range-ball supply, lighting, safe ball collection and final shutdown.
Ensure all bookings, packages and chargeable items are recorded accurately in the approved booking and POS systems.
Comply with the Club’s cashless and payment-control procedures and complete accurate shift closing and revenue reconciliation.
Coordinate tournaments, corporate golf, group bookings and hotel or dining packages with Golf Administration, Sales, Front Office, F&B and the Course team.
Respond to safety incidents, weather disruptions, accidents and equipment defects, and submit complete duty and incident reports.
Working Environment
This is an operational, guest-facing position covering both indoor and outdoor areas. The role requires regular walking and standing and may involve heat, rain, humidity, uneven ground and changing weather conditions.
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