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Aloha Mini Glow Golf, Inc. | United states
Expires: April 5, 2026
Full job description
We are seeking a responsible and highly organized person for this position who is able to work independently and who has at least 5 years of customer service experience. This position requires excellent customer service skills, communication skills, and administrative experience. Use of Google Apps, Squareup, Apple iPad, and developing Social Media Marketing.
The normal work week is a part-time position that starts at 9:30 am - 4:30 pm and occasional 3:30 - 8:30/9:30pm. It shall be designated by the Manager as necessary to properly service the team at our Aloha Mini Glow Golf Course location at South Shore Plaza in Braintree, MA.
Personal – Pleasant outgoing personality. Work record that shows reliability, initiative, honesty and productivity.
Knowledge and Ability – Must be able to communicate in a professional and enthusiastic manner. Must have strong interpersonal skills and work well with the public and staff; have the ability to establish a positive rapport by using tact and discretion with participants and staff; and must display a high degree of emotional maturity, and be detail oriented to be able to process information accurately.
This position requires extensive knowledge and ability to:
Manage team of Mini Glow Golf Attendants
Aloha Mini Glow Golf, Inc. is a veteran-owned small business that first opened its doors at the Northshore Mall in Peabody, MA. We have opened our second doors in the Mall of New Hampshire in Manchester, New Hampshire and our third location in Braintree, MA. We are New England's premier Hawaiian theme glow-in-the-dark mini golf family entertainment location. Our focus is to provide a fun and safe environment for all ages to experience the beauty of Hawaii within the art of local artists displayed on our walls while immersing themselves with the challenge of a mini glow golf game. We are customer-centric, family oriented, and do our best to maintain high standards in customer service.
Job Type: Part-time
Pay: $18.00 per hour
Expected hours: 32 – 38 per week
Benefits:
Expires: April 5, 2026
Full job description
We are seeking a responsible and highly organized person for this position who is able to work independently and who has at least 5 years of customer service experience. This position requires excellent customer service skills, communication skills, and administrative experience. Use of Google Apps, Squareup, Apple iPad, and developing Social Media Marketing.
The normal work week is a part-time position that starts at 9:30 am - 4:30 pm and occasional 3:30 - 8:30/9:30pm. It shall be designated by the Manager as necessary to properly service the team at our Aloha Mini Glow Golf Course location at South Shore Plaza in Braintree, MA.
Personal – Pleasant outgoing personality. Work record that shows reliability, initiative, honesty and productivity.
Knowledge and Ability – Must be able to communicate in a professional and enthusiastic manner. Must have strong interpersonal skills and work well with the public and staff; have the ability to establish a positive rapport by using tact and discretion with participants and staff; and must display a high degree of emotional maturity, and be detail oriented to be able to process information accurately.
This position requires extensive knowledge and ability to:
Manage team of Mini Glow Golf Attendants
- Be accountable to schedule weekly/bi-weekly work hours that support all Attendants
- Providing pertinent information to staff using Messages Chat as needed.
- Diffuse high energy challenges and problem-solve to find positive solutions.
- Ensuring that all staff are checking off the schedule of cleaning, vacuuming, and sanitizing tasks AND following through with the actual task.
- Assist guests with their mini glow golf experience. YOU are an IMPORTANT PART of their experience.
- Work as a team with the other Mini Glow Golf Attendants.
- Be on time! If running late, call to inform your waiting team attendant ahead of time of your tardiness to show respect for their time.
- Reporting own work hours on a bi-monthly basis by personally clocking in/out on register.
- Ability to work independently or with limited direction
- Balancing register at the end of the day.
- Ensuring that all areas of the facility are kept clean and properly maintained: Mini Golf Course, Front Desk, Media Room, and Supply Room. Do your part in completing the schedule of cleaning and sanitizing tasks.
- Maintain a professional appearance and attitude while performing duties, and while on Mall premises.
- Maintain and promote excellent customer service relations with patrons, staff, and affiliates.
- Attend and actively participate in training and staff meetings.
- Responsible for updating weekly inventory of the business to include: Retail, Golf Supplies, Cleaning Supplies and Paper Products.
- Provide a list of ALL inventory that needs reordering.
- Booking group programs / field trips. Verify group programs via phone call
- Send email verification of call and additional links of information as needed.
- Report any maintenance issues
- Must be able to communicate well with customers in addition to Mall associates and other members of management.
- Hourly position
Aloha Mini Glow Golf, Inc. is a veteran-owned small business that first opened its doors at the Northshore Mall in Peabody, MA. We have opened our second doors in the Mall of New Hampshire in Manchester, New Hampshire and our third location in Braintree, MA. We are New England's premier Hawaiian theme glow-in-the-dark mini golf family entertainment location. Our focus is to provide a fun and safe environment for all ages to experience the beauty of Hawaii within the art of local artists displayed on our walls while immersing themselves with the challenge of a mini glow golf game. We are customer-centric, family oriented, and do our best to maintain high standards in customer service.
Job Type: Part-time
Pay: $18.00 per hour
Expected hours: 32 – 38 per week
Benefits:
- Employee discount
- Flexible schedule
- High school or equivalent (Preferred)
- Customer service: 5 years (Required)
- Day Shift (Required)
- Night Shift (Required)
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