GolfJobs
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Erin Hills Golf Course LLC | Hartford Wisconsin United states
Expires: April 2, 2024
Job Type
Full-time
Description
I. Position
Golf Management Internship
II. Classification
Full-Time Seasonal, Hourly, Non-Exempt
III. Reports To
Reservations Manager/ 1st Assistant Golf Professional
IV. Job Summary
Function in all areas of daily operation including initial reservations, registering for play, administering on course play, and the entire customer service spectrum of the daily guest experience.
Estimate of hours 40-45 hours/weekly, with average 5 days per week. May - Early October 2023.
Requirements
V. Duties / Responsibilities
Outside Services:
Expires: April 2, 2024
Job Type
Full-time
Description
I. Position
Golf Management Internship
II. Classification
Full-Time Seasonal, Hourly, Non-Exempt
III. Reports To
Reservations Manager/ 1st Assistant Golf Professional
IV. Job Summary
Function in all areas of daily operation including initial reservations, registering for play, administering on course play, and the entire customer service spectrum of the daily guest experience.
Estimate of hours 40-45 hours/weekly, with average 5 days per week. May - Early October 2023.
Requirements
V. Duties / Responsibilities
Outside Services:
- Greeting all overnight guests - assisting with luggage and valet service.
- Greeting all golfing guests - assisting with golf bags, caddies, directions & parking.
- Managing the Practice facility and the Drumlin putting course.
- Moving & tracking luggage for overnight guests - arriving and departing.
- Stocking and maintenance of the locker rooms on property.
- Preparing guests luggage, golf clubs, and vehicles for departure.
- All other tasks defined in golf operations handbook and by MOD.
- Answer incoming calls and assist with reservations, confirmations, room need requests, and questions.
- Understands and communicate the history, products, and services of the golf course.
- Sell, process, and confirm room reservations using selling techniques and strategies.
- Answer incoming calls within three rings with appropriate greeting.
- Maintain knowledge of current course events, activities, and hours of operation as well as dining options currently available.
- Prior experience in the golf course or club industry is preferred or
- Completed or enrolled in an accredited hospitality or PGM program.
- Previous golf management software and operating a POS system preferred.
- Be able to lift 50 lbs. on a daily basis.
- The ability to stand up to 8 hours a day.
- The ability to work productively at a desk/computer for 6-8 hours a day.
- Customer Service
- Maintenance
- Telephone Call Reception Management
- Sales
- Hospitality
- Stock Control
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