GolfJobs
Well-known member
16.00 per hour | Bronx New york United states
Expires: May 10, 2024
Full job description Description
Essential Duties and Responsibilities
Starter
Expires: May 10, 2024
Full job description Description
Essential Duties and Responsibilities
Starter
- Greet customers, arrange for carts, ensure guests tee off on the proper tee/course at the proper
time, assist in maintaining order onto the course and communicate status to ranger and golf
shop. - Create, maintain, ensure accuracy, and submit records of player activity and receive receipts
from customers. - Oversee and maintain starter area, ensuring proper set up and cleanliness of areas.
- Maintain continual communication with golf shop regarding status of play, any factors affecting
the smooth operation of play, and to receive directives regarding areas that may need attention.
General Duties - Represent the Golf Course by providing exceptional customer service, answering
questions and informing guests of course rules and regulations. - Receive and address customer complaints; elevate major problems to management.
- Maintain continual communication with Golf shop staff regarding status of players, course, and
any factors that may affect the smooth operation or satisfaction of players and to receive any
directives from staff on areas that need attention. - Ensure fresh water and cups are available on the course at all times.
- Ensure divot bottles are available and divot bins are full.
- Keep all working areas attractive, neat and clean and free of trash or waste.
- Assist other positions as needed to ensure complete customer satisfaction.
- Assist with Tournaments and special events; assist members/guests with questions/issues, golf
cart setup, contest holes, range operations, etc.
Additional Duties - Provide support to the safety committee, ensure job duties are carried out safely and follow the
rules outlined in the safety management program. - Perform other duties as assigned
Essential Behavior Requirements
Service Quality: Exceed the customer’s (both internal and external) needs in every interaction.
Teamwork: Ability to demonstrate cooperative spirit and capacity to work well as a team member.
Problem Solving: Recognize and define problems; analyze relevant information; encourage
alternative solutions and plans to resolve situations; seek additional assistance when needed.
Communication: Actively listen to customers (includes coworkers, public, etc.) empathizes
(sees the situation from the customer’s perspective) and work together to solve the problem through
affective communication.
Supervisory Responsibilities
Does this job have supervisory responsibilities? No
Minimum Qualifications
Education and/or Experience
Preference for High School Diploma and one year of experience in a golf service position.
Knowledge/Skills/Abilities - Ability to apply common sense understanding to carry out detailed but uninvolved written or
oral instructions. Ability to deal with problems involving a few concrete variables in
standardized situations. - Excellent Customer Service Skills; must be polite, professional, and enthusiastic in his/her
efforts to provide the best golfing experience to our members/guests. - Excellent oral communication skills
- Must be a flexible team player capable of shifting jobs/priorities as needed with little or no
notice. - Must be able to deal with difficult people/situations in a positive and diplomatic manner.
- Must be detail oriented.
- Must be very safety conscious.
Certificates, Licenses, Registrations
Must hold valid driver's license from the current state of residence.
start 16, mid $18 max $20
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