Golf customer service (Full Time) - OSAGE BEACH MISSOURI, UNITED STATES

[GolfJobs]

Margaritaville Lake Resort Osage Beach MO | Osage beach Missouri United states
Expires: April 17, 2024

Job Description
Under basic supervision, the Gold Shop Attendant performs customer service and administrative work and is responsible for the sale of pro shop items, collection of fees, registration of players, and assigning tee times.
Essential Job Functions
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Facilitate processing guests at check in and informing them how to proceed.
• Organizing the golfers based on tee time order and executing tee time procedures on a timely and organized basis.
• Answer phones and be able to answer questions, process information and book tee times into the tee time computer program in a timely and efficient manner.
• Maintain a clean organized workspace.
• Be knowledgeable about Golf Merchandise and be able to sell and answer questions.
• Clean, re-stock and maintain and organized golf shop.
• Cash handling, proper, correct and efficient point of sale procedures for guest transactions
• Inventory control and physical inventory taking on a monthly basis.
• Secure all areas prior to leaving the facility and setting the alarm for the building.
• Maintain awareness of where golfers are on the course, so you can make educated decisions.

• Maintain contact with the customer service, starters, rangers and food and beverage staff to ensure staffing levels and guest satisfaction.
• Projects and assignments are completed thoroughly, professionally, and with care.
• Adjusts to high-pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Always conducts him\herself (acts and dresses) professionally; sets standards for all associates.

• Understands and communicates the Driftwood Mission.
• Expresses ideas and conveys information clearly, effectively, and professionally.
• Actively listens to others.
• Conveys company information, decision, or problems to appropriate parties on a timely basis.

Works to resolve disagreements and is respectful of peers and co-workers.
Knowledge, Skills & Abilities

• Golf knowledge is a must, in particular a good understanding of golf terminology.
• Good verbal communication skills, mathematics and computer skills.
• Be able to work a flexible schedule which means weekends, holidays, early mornings and evenings.

• Be able to work alone with little to no supervision and be able to supervisor the other associates daily, i.e., customer service, rangers, starters, and F&B staff.
• Must have a comprehensive knowledge of the English Language to effectively communicate with guests and associates.
• Ability to multi-task in a fast-paced environment and implement and make decisions on a regular basis.
• Must possess excellent hospitality and customer service skills.

Physical Demands

• Minimum lifting of 30 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing, speaking.
• Ability to stand on feet for several hours at a time and be able to climb stairs.
• Other duties may be assigned.

Compensation

• $12. 30 per hour

Job Type

• Part-time Seasonal

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Posted March 18, 2024 The Perfect Blend Of Lake Latitude And Island Attitude
Don your shades, kick up your feet, and grab your favorite drink. Tucked away on the banks of the Lake of the Ozarks in Osage Beach, Margaritaville Lake Resort Lake of the Ozarks, previously known as Tan-Tar-A Resort, is a refuge for endlessly fun living. Inspired by the lyrics and lifestyle of singer, songwriter and author Jimmy Buffett, our resort invites you to live it up on the lake. Tee off on two championship golf courses, or set out on a lake cruise with WaveRunner, power boat and paddle boat rentals at the resort's full-service marina. Flavors and cocktails play together to form a meal you won't soon forget at one of our 8 restaurants and bars. Find your moment of zen at Driftwood Spa and Salon. Spend the day cooling off at Jolly Mon Indoor Water Park, or explore local trails on horseback. Waterfront surroundings, lakeside adventures, and relaxing vibes set on 420 scenic acres. There's no better paradise than right here.

Tee off on two championship golf courses, or set out on a lake cruise with WaveRunner, power boat and paddle boat rentals at the resort's full-service marina. Flavors and cocktails play together to form a meal you won't soon forget at one of our 8 restaurants and bars. Find your moment of zen at Driftwood Spa. Spend the day cooling off at Jolly Mon Indoor Water Park, or explore local trails on horseback. Waterfront surroundings, lakeside adventures, and relaxing vibes set on 420 scenic acres. There's no better paradise than right here.

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