GolfJobs
Well-known member
Ansley Golf Club | Atlanta Georgia United states
Expires: June 6, 2024
Full job description Description:
Member & Guest Service
Requirements:
Expires: June 6, 2024
Full job description Description:
Member & Guest Service
- Provide friendly and consistent member and guest service with greeting all in person in the shop.
- Answer the Phone consistently providing pleasant customer service experience.
- Coordinate the engraving of guest bag tags for the upcoming day.
- Work closely with the professional staff, outside service staff on proactive communication to provide great customer service.
- Coordinate with the Director of Golf the display and rotation of the merchandise on a consistent basis.
- Ensure the pro shop floor is neat and well folder, hangers straight, hang tags hidden and is very clean. Change all mannequins weekly to create fresh looks.
- Review Golf Genuis Golf Shop for SD Orders for members and be proficient in assisting with updating arrival of special orders and confirming charging when required.
- An area or section of merchandise will be your responsibility to process the invoices based on the STAFF TASK list assignments into the inventory system and code invoices for payment.
- Monthly inventory will be your responsibility to coordinate the counting, learn the systems to upload, and follow up on variance to ensure an accurate inventory.
- A staff member will have specific areas of responsibility to insure stocking and proper presentation is maintained.
- Ensure correct daily charges for guest fees, cart fees etc. for daily play.
- Coordinate and monitor shipping and the associated record keeping digitally for easy audit.
- Coordinate communication with the F&B team with tee sheets for the day of play and next day by 3pm for guest locker tags.
- Assist the professional team with the hosting of events events based on the checklist and pro shop areas needs. Be able to view and print from Golf Genuis tournament software when needed.
Requirements:
- High School Diploma.
- Basic knowledge of the game of golf.
- Excellent customer service skills.
- Good communication skills with strong organizational ability.
- Strong time management skills including the ability to multi-task.
- Continuous standing and walking.
- Occasional lifting, bending, reaching and pulling.
- Must be able to lift up to 30 pounds.
- Must have the ability to work as a team member.
- Strong ability to use cash register and tender correct change.
You must be registered to see links