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Ogden Golf and Country Club | Ogden Utah United states
Expires: March 25, 2024
Club General Manager Job Description and Responsibilities
Position Summary:
The General Manager of the Ogden Golf and Country Club (OGCC) shall be responsible for the day-to-day operations of the Club, reporting directly to the club’s Board of Directors. This position is responsible for all aspects of the club’s management with special attention given to clubhouse operations leadership with respect to food and beverage management, event planning, and maximizing overall member satisfaction. This position will create, implement, and monitor all the club’s budgets and be accountable for the overall profitability and financial management aspects of the club. This position will develop and collaborate an ongoing marketing plan to attract new members and events to the OGCC. This position will represent OGCC within the community, local businesses, and industry.
Overall Management
Job Type: Full-time
Pay: $120,000.00 - $145,000.00 per year
Benefits:
Expires: March 25, 2024
Club General Manager Job Description and Responsibilities
Position Summary:
The General Manager of the Ogden Golf and Country Club (OGCC) shall be responsible for the day-to-day operations of the Club, reporting directly to the club’s Board of Directors. This position is responsible for all aspects of the club’s management with special attention given to clubhouse operations leadership with respect to food and beverage management, event planning, and maximizing overall member satisfaction. This position will create, implement, and monitor all the club’s budgets and be accountable for the overall profitability and financial management aspects of the club. This position will develop and collaborate an ongoing marketing plan to attract new members and events to the OGCC. This position will represent OGCC within the community, local businesses, and industry.
Overall Management
- Provide quality communications with the club’s President, Board of Directors, employees, and members.
- Attends regular meetings of the club’s committees and provides advice and recommendations where appropriate. Serves as an ex-officio member of the club committees and the Board of Directors.
- Maintains all approved club by-laws, policies and procedures including but not limited to; general, operational, membership, and personnel policies. Recommends changes to such bylaws, policies, and procedures when necessary.
- Manages policies and procedures related to OGCC employees including but not inclusive of; benefits administration, record keeping, and performance evaluations.
- Serves as the Facility Manager for the entire property.
- Oversee the utilization and improvement of the club’s available technology, including the Jonas System.
- Directly lead our clubhouse operations ensuring the highest quality and standards of food, beverage, catering, and related services.
- Develop, maintain, and disseminate a fundamental management philosophy that recognizes our staff is a key part of our sustainable competitive advantage and overall outstanding membership services.
- Manage the following positions and all related supporting staff: Office Manager, Chef and Bar Manager.
- Develop and monitor basic Human Resource policies consistent with the Board of Directors desire to always treat employees fairly and remain compliant with laws and regulations.
- Hire, train and manage all office staff. Work with the Chef and Bar Manager to hire and train all clubhouse staff.
- Manage and clearly define direct reports goals and objectives. Providing consistent feedback towards continuous improvements.
- Provide an annual report to the Board of Directors and include results of staff performance appraisals and salary/compensation recommendations.
- Responsible for overall membership services to ensure an outstanding experience for all OGCC members and guests.
- Fosters relationships with all members and welcomes all new guests.
- Oversees the development and successful implementation of all marketing and member relations programs.
- Oversees the improvement and maintenance of the club’s web site to ensure the site attracts outside club interaction and provides member service information in an easy-to-use experience.
- Participate in appropriate community activities to enhance the Club’s image and public awareness. Develop and manage a plan for OGCC to give back to the local community where possible.
- Attract and maintain new business relating to club outings, events and member-sponsored Clubhouse functions and other new business.
- Support and monitor the processes to attract new members and revenue creating events. These activities are developed in collaboration with both OGCC management staff and supporting committees.
- Responsible for all financial management aspects of the club’s business including club bank accounts, accounts payable/receivables, audit controls, and account reconciliations. This position will provide financial reporting to the club’s Treasurer and Finance Committee Chairperson monthly.
- Protects the assets of the Club.
- Establish and maintain a “best practices” approach in controlling expenses while maintaining member satisfaction.
- Provide financial oversight for all capital purchases.
- Implement productivity and cost savings opportunities that do not detract from member/guest quality and service standards.
- Ensures the club is not placed in a position of liability by non-compliance with regulatory requirements and acts of negligence, or poor management decisions.
- Make recommendations as needed to adjustment of budgets, changes in cash flow needs, and other financial matters are to be communicated on a timely basis to the Board of Directors, with appropriate suggestions for remedial action.
- Assist Committees in their capital budget prioritization deliberation and coordinate this process through the Board of Director’s approval process.
- This position is a decision maker within the overall management of OGCC. This position will take responsibility / ownership and share in the club’s overall success.
- This position is highly visible to the OGCC’s members, guests and staff. Listening to their input, praise and constructive criticisms towards constant improvement will lead to outstanding outcomes.
- Ability to demonstrate a professional track record in the areas of:
- Financial Management
- Marketing Planning and Competitive Analysis
- Vendor Relationship Management
- Human Resources Management
- Project Management
- Information Technology
- Public speaking, business writing, and meeting facilitation
- Food and Beverage Operations Management
- Bachelor’s degree in business administration, hospitality management, or related field of study from an accredited university. Minimum of 3 years of experience in golf course management; solid computer skills including MS Office.
- Previous experience of managing an operating budget with P&L responsibilities.
- Professional golf management or related certificate/ golf-type pedigree preferred.
- Experience interacting with and reporting to a Board of Directors.
- Previous management experience including managing direct reports.
- Expertise in service excellence.
- Direct experience managing food and beverage operations as well as special events.
Job Type: Full-time
Pay: $120,000.00 - $145,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
- Managment: 5 years (Preferred)
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