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Great Eastern Resort Management, Inc. | Virginia United states
Expires: May 12, 2024
Full job description
Massanutten Resort
Job Summary
The Golf Shop Attendant provides excellent customer service to owners and guests of Massanutten Resort through POS transactions, booking tee times, and merchandising while maintaining a professional image throughout the Golf Shop. High school diploma or the equivalency is necessary unless currently attending school. Customer service experience, retail experience, and computer knowledge is preferred. The Golf Shop Attendant position requires that an employee stand for long periods of time inside with physical requirements such as stooping, bending, and lifting an average weight of 30 pounds.
Required
High School Diploma or equivalent (unless currently attending school)
Dependable with strong work ethic
Excellent customer service skills
Excellent communication and interpersonal skills
Good problem-solving skills
Ability to work well with others
Preferred
Retail experience
Computer knowledge
Golf course experience a plus
Typical Schedule
Days:
Varied including weekends and holidays
Hours:
Varied including evenings
Core Responsibilities
Expires: May 12, 2024
Full job description
Massanutten Resort
Job Summary
The Golf Shop Attendant provides excellent customer service to owners and guests of Massanutten Resort through POS transactions, booking tee times, and merchandising while maintaining a professional image throughout the Golf Shop. High school diploma or the equivalency is necessary unless currently attending school. Customer service experience, retail experience, and computer knowledge is preferred. The Golf Shop Attendant position requires that an employee stand for long periods of time inside with physical requirements such as stooping, bending, and lifting an average weight of 30 pounds.
Required
High School Diploma or equivalent (unless currently attending school)
Dependable with strong work ethic
Excellent customer service skills
Excellent communication and interpersonal skills
Good problem-solving skills
Ability to work well with others
Preferred
Retail experience
Computer knowledge
Golf course experience a plus
Typical Schedule
Days:
Varied including weekends and holidays
Hours:
Varied including evenings
Core Responsibilities
- Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, communicating product knowledge and all other aspects of customer service
- Answer phones, make tee times, reserve lessons and clinics, and explain golf course policies to customers
- Maintain inventory of supplies necessary for day to day operations and notifies supervisor when additional supply is required
- Be fully knowledgeable of golf shop merchandise, sell merchandise and/or provide suggestions to patrons as appropriate to meet their needs
- Maintain the golf shop in a neat and orderly fashion through cleaning, dusting, and organization.
- Assist the golf professional staff in golf shop operations, tournament operations, and other golf-related activities
- Inform Golf Shop Supervisor of any problems or complaints from customers as soon as possible
- Other duties as assigned by management
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