GolfJobs
Well-known member
PCH, Inc. | Point clear Alabama United states
Expires: May 4, 2024
People want to work with a person, not a company. PCH is a community of people; associates, guests and ownerships. It is a relationship, built upon common purpose and values. It’s more than a job, a guest experience, or a business investment. Together, we are making a difference in people’s lives. ~Tony Davis, President Detailed Job Summary
• Create a welcoming and hospitable environment by warmly greeting and assisting guests, ensuring their needs are met with professionalism and courtesy.
• Register guests for golf, accurately recording play records and tee times to ensure a smooth and organized flow of golfers.
• Operate the Point of Sale (POS) system proficiently, handling transactions with precision and efficiency. Maintain a well-supplied and properly functioning POS system, including necessary supplies for smooth operations.
• Answer telephone calls promptly, utilizing proper greetings and following departmental policies and procedures. Accurately record tee time requests on the tee sheet or take detailed messages for unavailable staff members.
• Maintain clear and effective radio communication, adhering to proper radio procedures and etiquette to facilitate smooth coordination between the golf shop and other staff members.
• Ensure the golf shop is clean, tidy, and visually appealing at all times. Arrange merchandise in an organized and attractive manner, ensuring shelves and displays are well-stocked and visually appealing. Maintain an adequate supply of operating materials, such as POS supplies, scorecards, and pencils.
• Provide exceptional standards of quality and customer service to guests, anticipating their needs and exceeding their expectations to create a memorable experience.
• Enforce dress code and beverage policies courteously, diplomatically addressing any non-compliance to avoid conflicts. If necessary, consult with the Staff Professional or Director of Golf for guidance in handling exceptional situations.
• Assist the Retail Coordinator in arranging and displaying merchandise effectively, actively participating in promoting sales, and showcasing featured items to enhance guest engagement and satisfaction.
• Foster a positive work climate by actively contributing to the overall team effort by collaborating with fellow staff members, demonstrating teamwork, and a willingness to support one another to achieve shared goals. Our Benefits Include: Comprehensive Health Insurance – Medical, Dental, Vision, as well as Voluntary Benefits including Short Term/Long Term Disability and Supplemental Life Insurance 401K with Company Match Employer Paid Life Insurance Complimentary Employee Assistance Program Paid Time Off to include Vacation, Personal, Sick, & Holidays Discounted Hotel, Spa, Golf, Retail, and Food & Beverage Tuition Reimbursement Program PCH University & Professional Development Series Associate Referral Program Our Culture: Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first. We celebrate our places. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers. PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do! You belong here. Join the PCH Hotels & Resorts family, where we put people first. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Recommended Skills
Expires: May 4, 2024
People want to work with a person, not a company. PCH is a community of people; associates, guests and ownerships. It is a relationship, built upon common purpose and values. It’s more than a job, a guest experience, or a business investment. Together, we are making a difference in people’s lives. ~Tony Davis, President Detailed Job Summary
• Create a welcoming and hospitable environment by warmly greeting and assisting guests, ensuring their needs are met with professionalism and courtesy.
• Register guests for golf, accurately recording play records and tee times to ensure a smooth and organized flow of golfers.
• Operate the Point of Sale (POS) system proficiently, handling transactions with precision and efficiency. Maintain a well-supplied and properly functioning POS system, including necessary supplies for smooth operations.
• Answer telephone calls promptly, utilizing proper greetings and following departmental policies and procedures. Accurately record tee time requests on the tee sheet or take detailed messages for unavailable staff members.
• Maintain clear and effective radio communication, adhering to proper radio procedures and etiquette to facilitate smooth coordination between the golf shop and other staff members.
• Ensure the golf shop is clean, tidy, and visually appealing at all times. Arrange merchandise in an organized and attractive manner, ensuring shelves and displays are well-stocked and visually appealing. Maintain an adequate supply of operating materials, such as POS supplies, scorecards, and pencils.
• Provide exceptional standards of quality and customer service to guests, anticipating their needs and exceeding their expectations to create a memorable experience.
• Enforce dress code and beverage policies courteously, diplomatically addressing any non-compliance to avoid conflicts. If necessary, consult with the Staff Professional or Director of Golf for guidance in handling exceptional situations.
• Assist the Retail Coordinator in arranging and displaying merchandise effectively, actively participating in promoting sales, and showcasing featured items to enhance guest engagement and satisfaction.
• Foster a positive work climate by actively contributing to the overall team effort by collaborating with fellow staff members, demonstrating teamwork, and a willingness to support one another to achieve shared goals. Our Benefits Include: Comprehensive Health Insurance – Medical, Dental, Vision, as well as Voluntary Benefits including Short Term/Long Term Disability and Supplemental Life Insurance 401K with Company Match Employer Paid Life Insurance Complimentary Employee Assistance Program Paid Time Off to include Vacation, Personal, Sick, & Holidays Discounted Hotel, Spa, Golf, Retail, and Food & Beverage Tuition Reimbursement Program PCH University & Professional Development Series Associate Referral Program Our Culture: Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first. We celebrate our places. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers. PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do! You belong here. Join the PCH Hotels & Resorts family, where we put people first. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Recommended Skills
- Courtesy
- Customer Service
- Employee Assistance Programs
- Foods
- Hardworking And Dedicated
- Merchandising
You must be registered to see links
