GolfJobs
Well-known member
Eagle Ridge Resort & Spa | Galena Illinois United states
Expires: April 24, 2024
PURPOSE AND PERFORMANCE GOALS
Responsible for assisting the Merchandise Manager in the day-to-day operations of the merchandise office along with providing exceptional customer service to our guests in the golf shops. Additionally, provide quality, value-added professional service in the Golf Food & Beverage department to exceed facility standards for food service, guest helpfulness, and guest friendliness.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following (other duties may be assigned):
Three to six months previous retail experience preferred.
LANGUAGE SKILLS
Must be able to communicate clearly with vendors, guests, customers, supervisors and fellow employees.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in order to calculate amounts such as discounts, tax, and correct change
REASONING ABILITY
Ability to solve practical problems and deal with a variety of guest situations. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Must be able to use appropriate judgments as it pertains to our guests.
CERTIFICATES, LICENSES, REGISTRATIONS
Job frequently requires sitting, standing, walking, bending, reaching and lifting up to 25 pounds. Occasionally, climbing, balancing, kneeling, crawling, crouching and lifting up to 50 pounds are required.
HOURS
Due to the business demands of the hospitality industry, and the fact that the Resort provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, including weekends, night shifts, and/or overtime. Also, depending on business demands, hours may be reduced at any time.
Expires: April 24, 2024
PURPOSE AND PERFORMANCE GOALS
Responsible for assisting the Merchandise Manager in the day-to-day operations of the merchandise office along with providing exceptional customer service to our guests in the golf shops. Additionally, provide quality, value-added professional service in the Golf Food & Beverage department to exceed facility standards for food service, guest helpfulness, and guest friendliness.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following (other duties may be assigned):
- Assists Merchandise Manager in tagging merchandise.
- Works with golf staff to merchandise displays in a creative and functional manner.
- Greets guests upon entrance of the golf shops / Grill.
- Provides basic information to guests regarding shop merchandise / Grill.
- Incorporates safe work practices in job performance.
- Works with the Manager on transferring merchandise for special sales and to keep shops well stocked.
- Assists Merchandise Manager with inventories as needed.
- Attends staff meetings as required.
- Effective oral and written communication skills.
- Excellent interpersonal and organizational skills.
- Able to file, copy, scan, and fax accurately and efficiently
Three to six months previous retail experience preferred.
LANGUAGE SKILLS
Must be able to communicate clearly with vendors, guests, customers, supervisors and fellow employees.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in order to calculate amounts such as discounts, tax, and correct change
REASONING ABILITY
Ability to solve practical problems and deal with a variety of guest situations. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Must be able to use appropriate judgments as it pertains to our guests.
CERTIFICATES, LICENSES, REGISTRATIONS
- BASSET – Beverage Alcohol Seller and Server certificate
- Food Handler's certificate
- Valid Driver’s License
Job frequently requires sitting, standing, walking, bending, reaching and lifting up to 25 pounds. Occasionally, climbing, balancing, kneeling, crawling, crouching and lifting up to 50 pounds are required.
HOURS
Due to the business demands of the hospitality industry, and the fact that the Resort provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, including weekends, night shifts, and/or overtime. Also, depending on business demands, hours may be reduced at any time.
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