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Palm Desert Country Club | Palm desert California United states
Expires: April 1, 2024
SUMMARY
Under general supervision, provide high quality customer service to the golfing public; perform assigned golf operational activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
These duties are not intended to cover every job requirement and may be changed from time to time:
- Always represent Palm Desert Country Club in a professional manner using tact, diplomacy and courtesy when interacting with guests.
- Be in proper uniform, clean, pressed without tears and holes. Shirts must be tucked in when possible.
- Clock into work on time.
- Cell phones are not to be used during working hours. Emergencies or downtime is allowed.
- Meet and greet all customers in a warm, friendly and professional manner in accordance with all facility policies and procedures
- Primary responsibility is to register golfers at the counter and move them to the outside personnel in the most friendly, and expedient manner available.
- Attention to detail is very important. Proper cash management and tee time scheduling allows efficient and accurate reporting.
- Taking tee times is our lifeblood. Phone answering skills are paramount as is directing golfers to times that may otherwise not have suited them. Please do not let a prospective golfer hang up without first trying everything possible to accommodate their request.
- This position will answer phones in an expedient manner. Never allow the phone to ring more than 3 times. If a guest is before you, excuse yourself and place the caller on hold. (always ask to place on hold).
- Assist in the stocking and management of golf shop inventory
- Keeps Manager promptly and fully informed of all problems or unusual matters of significance.
- Use initiative to find tasks when not attending to guests, i.e. organizing and cleaning work areas.
- Support safe work habits and work areas at all times.
- Respecting fellow employees.
EDUCATION OR EXPERIENCE -
High School Diploma or Equivalent - One to two year’s experience in customer service driven position - Basic knowledge of the game of golf and its etiquette; golf facilities and equipment; golf course promotion and marketing; basic computer operations.
LANGUAGE SKILLS
Excellent oral communication skills are required.
PHYSICAL DEMANDS
This job requires the ability to perform a wide variety of tasks during busy, sometimes stressful times, flexible hours with a positive, enthusiastic outlook. Standing or walking for long periods of time may be required. Position requires full attendance of scheduled hours on an on-going basis. Excellent stamina of extreme stress and physical exertion are absolutely required for this position. While performing the duties of this job, the employee is continuously required to talk and hear. The employee is occasionally required to sit. The employee is frequently required to stand and walk. Specific vision abilities required by the job include close vision. The employee is occasionally required to lift up to 30 pounds above the waist. The employee is occasionally required to bend, stoop and twist.
WORK ENVIRONMENT
While performing the essential functions of this job, the employee is usually indoors in a controlled environment and will occasionally be outdoors in an uncontrolled environment and experiences a low to medium noise level in the work environment.
Job Type: Part-time
Pay: $16.00 - $16.50 per hour
Benefits:
Expires: April 1, 2024
SUMMARY
Under general supervision, provide high quality customer service to the golfing public; perform assigned golf operational activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
These duties are not intended to cover every job requirement and may be changed from time to time:
- Always represent Palm Desert Country Club in a professional manner using tact, diplomacy and courtesy when interacting with guests.
- Be in proper uniform, clean, pressed without tears and holes. Shirts must be tucked in when possible.
- Clock into work on time.
- Cell phones are not to be used during working hours. Emergencies or downtime is allowed.
- Meet and greet all customers in a warm, friendly and professional manner in accordance with all facility policies and procedures
- Primary responsibility is to register golfers at the counter and move them to the outside personnel in the most friendly, and expedient manner available.
- Attention to detail is very important. Proper cash management and tee time scheduling allows efficient and accurate reporting.
- Taking tee times is our lifeblood. Phone answering skills are paramount as is directing golfers to times that may otherwise not have suited them. Please do not let a prospective golfer hang up without first trying everything possible to accommodate their request.
- This position will answer phones in an expedient manner. Never allow the phone to ring more than 3 times. If a guest is before you, excuse yourself and place the caller on hold. (always ask to place on hold).
- Assist in the stocking and management of golf shop inventory
- Keeps Manager promptly and fully informed of all problems or unusual matters of significance.
- Use initiative to find tasks when not attending to guests, i.e. organizing and cleaning work areas.
- Support safe work habits and work areas at all times.
- Respecting fellow employees.
EDUCATION OR EXPERIENCE -
High School Diploma or Equivalent - One to two year’s experience in customer service driven position - Basic knowledge of the game of golf and its etiquette; golf facilities and equipment; golf course promotion and marketing; basic computer operations.
LANGUAGE SKILLS
Excellent oral communication skills are required.
PHYSICAL DEMANDS
This job requires the ability to perform a wide variety of tasks during busy, sometimes stressful times, flexible hours with a positive, enthusiastic outlook. Standing or walking for long periods of time may be required. Position requires full attendance of scheduled hours on an on-going basis. Excellent stamina of extreme stress and physical exertion are absolutely required for this position. While performing the duties of this job, the employee is continuously required to talk and hear. The employee is occasionally required to sit. The employee is frequently required to stand and walk. Specific vision abilities required by the job include close vision. The employee is occasionally required to lift up to 30 pounds above the waist. The employee is occasionally required to bend, stoop and twist.
WORK ENVIRONMENT
While performing the essential functions of this job, the employee is usually indoors in a controlled environment and will occasionally be outdoors in an uncontrolled environment and experiences a low to medium noise level in the work environment.
Job Type: Part-time
Pay: $16.00 - $16.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Day shift
- Morning shift
- Monday to Friday
- Weekends as needed
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