GolfJobs
Well-known member
Winnetka Golf Club | Winnetka Illinois United states
Expires: July 3, 2024
Full job description
Position Summary:
Responsible for selling golf shop merchandise to customers, handling cash and credit transactions, answering phones, interacting with patrons, and providing information and handling request and complaints with a positive attitude and in a friendly, professional manner. Assists with inventory control, maintains the cleanliness of the golf shop and ensures the merchandise displays are properly stocked and organized.
Essential Duties and Responsibilities:
· Be fully knowledgeable of golf shop merchandise, instructional programs, and course events. Sell merchandise and/or provide suggestions to patrons as appropriate to meet their needs. Assist customers with signing up for events and programming.
· Collect money or process credit cards, record sales transactions and issue receipts for all merchandise sales, greens fees, cart/pull cart rental fees, and club rental fees.
· Answer phones, maintain pleasant and professional telephone manner at all times. Schedule tee times and handle customer inquiries and/or complaints in accordance with operating policies and procedures. Take messages for patrons who may be on course.
· Interact with guests in a congenial and professional manner. Assist patrons with information regarding tournaments, special events, club activities, policies, etc.
· Assist in packing and/or unpacking inventory, arranging and displaying golf shop inventory. Assist with physical inventory at month end in accordance with inventory procedures.
· Ensure that the golf shop and clubhouse are maintained per Company cleanliness and appearance standards.
· Assist with organizing and implementing tournaments, group outings and special events. Ensure efficient operation and coordination of golf shop, cart service and other services as applicable.
· Assist with organizing and maintaining ancillary services such as the handicapping system, membership programs and driving range facilities.
· Perform other duties as appropriate.
Qualifications:
· High school diploma or equivalent.
· 1 year experience in golf shop and/or customer service/retail sales environment preferred.
· Demonstrated quality written, verbal, and interpersonal communication skills.
· Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
· Positive attitude, professional manner and appearance in all situations.
Supervises:
· Outside Services Attendants
· Starters
Classification:
Part-time or Full-time, Seasonal, Hourly, Non-Exempt
Job Types: Full-time, Part-time, Seasonal
Pay: $15.00 - $16.00 per hour
Benefits:
Expires: July 3, 2024
Full job description
Position Summary:
Responsible for selling golf shop merchandise to customers, handling cash and credit transactions, answering phones, interacting with patrons, and providing information and handling request and complaints with a positive attitude and in a friendly, professional manner. Assists with inventory control, maintains the cleanliness of the golf shop and ensures the merchandise displays are properly stocked and organized.
Essential Duties and Responsibilities:
· Be fully knowledgeable of golf shop merchandise, instructional programs, and course events. Sell merchandise and/or provide suggestions to patrons as appropriate to meet their needs. Assist customers with signing up for events and programming.
· Collect money or process credit cards, record sales transactions and issue receipts for all merchandise sales, greens fees, cart/pull cart rental fees, and club rental fees.
· Answer phones, maintain pleasant and professional telephone manner at all times. Schedule tee times and handle customer inquiries and/or complaints in accordance with operating policies and procedures. Take messages for patrons who may be on course.
· Interact with guests in a congenial and professional manner. Assist patrons with information regarding tournaments, special events, club activities, policies, etc.
· Assist in packing and/or unpacking inventory, arranging and displaying golf shop inventory. Assist with physical inventory at month end in accordance with inventory procedures.
· Ensure that the golf shop and clubhouse are maintained per Company cleanliness and appearance standards.
· Assist with organizing and implementing tournaments, group outings and special events. Ensure efficient operation and coordination of golf shop, cart service and other services as applicable.
· Assist with organizing and maintaining ancillary services such as the handicapping system, membership programs and driving range facilities.
· Perform other duties as appropriate.
Qualifications:
· High school diploma or equivalent.
· 1 year experience in golf shop and/or customer service/retail sales environment preferred.
· Demonstrated quality written, verbal, and interpersonal communication skills.
· Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
· Positive attitude, professional manner and appearance in all situations.
Supervises:
· Outside Services Attendants
· Starters
Classification:
Part-time or Full-time, Seasonal, Hourly, Non-Exempt
Job Types: Full-time, Part-time, Seasonal
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Monday to Friday
- Weekends as needed
- Driver's License (Required)
- CPR Certification (Preferred)
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