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City of Burlington, NC | Burlington North carolina United states
Expires: May 25, 2024
Salary: $12.70 Hourly
Location : Burlington, NC
Job Type: Part-time
Job Number: 2024-00045
Department: Recreation
Division: The Valley Golf Course
Opening Date: 03/18/2024
Closing Date: 4/1/2024 11:59 PM Eastern
Job Description
Overview
Handle all ProShop operations, to include but not limited to, booking Tee Times, collecting payments, preparing deposits, selling merchandise, and performing any administrative work accurately and efficiently
Preparing hot foods and maintaining health and sanitation regulations according to health department standards
This job also requires the opening and securely closing of the facility
We expect our employees to approach their work with passion, enthusiasm, and attention to customer satisfaction
Expected to champion, embrace, and live the company values: Fun, Accountability, Concern for Others, Continuous Improvement, and Trust
Our values are at the center of everything we do
We use them as guides to make decisions and chart our course.
DESCRIPTION
The Pro Shop Attendant ensures inside components of golf operations are facilitated
This specifically relates to customer check in, customer booking, pro shop cleanliness, along with other responsibilities to maintain a professional Pro Shop.
Examples of Duties
DUTIES AND ESSENTIAL JOB FUNCTIONS
o Meets and greets all guests in a friendly, courteous, and professional manner.
o Communicate in a clear and professional and courteous manner both in person and on the phone while properly assisting guests in playing the course.
o Prepare and maintain food properly according to health regulations.
o Operates proper and secure cash handling procedures.
o Operates Point of Sale system and Pace Tech System.
o Ensure pro shop is stocked of merchandise in a presentable way.
o Coordinates with Outside Service Attendant to maintain a consistent level of cart availability and to ensure guests are following the rules.
o Communicates to Course Attendant about any changes to the tee sheet or any updates that need to be addressed on the course.
o Ability to explain golf products and services and other information about The Valley Golf Course to all guests.
o Assist with the setup and execution of tournaments and outings.
o Participates in required employee orientation and safety trainings.
o Report guest complaints promptly to Golf Manager/Assistant Manager.
o Other duties as assigned by supervisor.
o Arrive to work on time (follow call-out policy), and in appropriate work attire, neat in appearance.
Qualifications
QUALIFICATIONS
o Prior golf related experience ideal
o Excellent Communication skills required.
o Excellent listening and comprehension skills required.
o Positive interpersonal skills required.
o Ability to work well under pressure and coordinate multiple tasks.
o Ability to work flexible schedules (including weekends, evenings, holidays) to meet needs.
o Communicating effectively, both verbally and in writing (i.e
use appropriate language, display proper tone, attitude and body language when communicating)
o Ability to understand and follow instructions as directed by management.
The City of Burlington does not offer benefits to part-time positions which require less than 1000 work hours per calendar year. Recommended Skills
Expires: May 25, 2024
Salary: $12.70 Hourly
Location : Burlington, NC
Job Type: Part-time
Job Number: 2024-00045
Department: Recreation
Division: The Valley Golf Course
Opening Date: 03/18/2024
Closing Date: 4/1/2024 11:59 PM Eastern
Job Description
Overview
Handle all ProShop operations, to include but not limited to, booking Tee Times, collecting payments, preparing deposits, selling merchandise, and performing any administrative work accurately and efficiently
Preparing hot foods and maintaining health and sanitation regulations according to health department standards
This job also requires the opening and securely closing of the facility
We expect our employees to approach their work with passion, enthusiasm, and attention to customer satisfaction
Expected to champion, embrace, and live the company values: Fun, Accountability, Concern for Others, Continuous Improvement, and Trust
Our values are at the center of everything we do
We use them as guides to make decisions and chart our course.
DESCRIPTION
The Pro Shop Attendant ensures inside components of golf operations are facilitated
This specifically relates to customer check in, customer booking, pro shop cleanliness, along with other responsibilities to maintain a professional Pro Shop.
Examples of Duties
DUTIES AND ESSENTIAL JOB FUNCTIONS
o Meets and greets all guests in a friendly, courteous, and professional manner.
o Communicate in a clear and professional and courteous manner both in person and on the phone while properly assisting guests in playing the course.
o Prepare and maintain food properly according to health regulations.
o Operates proper and secure cash handling procedures.
o Operates Point of Sale system and Pace Tech System.
o Ensure pro shop is stocked of merchandise in a presentable way.
o Coordinates with Outside Service Attendant to maintain a consistent level of cart availability and to ensure guests are following the rules.
o Communicates to Course Attendant about any changes to the tee sheet or any updates that need to be addressed on the course.
o Ability to explain golf products and services and other information about The Valley Golf Course to all guests.
o Assist with the setup and execution of tournaments and outings.
o Participates in required employee orientation and safety trainings.
o Report guest complaints promptly to Golf Manager/Assistant Manager.
o Other duties as assigned by supervisor.
o Arrive to work on time (follow call-out policy), and in appropriate work attire, neat in appearance.
Qualifications
QUALIFICATIONS
o Prior golf related experience ideal
o Excellent Communication skills required.
o Excellent listening and comprehension skills required.
o Positive interpersonal skills required.
o Ability to work well under pressure and coordinate multiple tasks.
o Ability to work flexible schedules (including weekends, evenings, holidays) to meet needs.
o Communicating effectively, both verbally and in writing (i.e
use appropriate language, display proper tone, attitude and body language when communicating)
o Ability to understand and follow instructions as directed by management.
The City of Burlington does not offer benefits to part-time positions which require less than 1000 work hours per calendar year. Recommended Skills
- Administration
- Business Process Improvement
- Customer Satisfaction
- Friendliness
- Interpersonal Skills
- Merchandising
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