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General manager / head golf professional (Full Time) - RIDGE MANOR FLORIDA, UNITED STATES

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ZenOaks Golf Club | Ridge manor Florida United states
Expires: December 15, 2026


General Manager / Head Golf Professional – ZenOaks Golf Club ZenOaks Golf Club Ridge Manor, FL Job type: Full-time, salaried/exempt Reports to Ownership Pay: $60,000 – $70,000 base salary, depending on experience, plus a performance incentive (target total compensation $75,000 – $90,000) Position Summary ZenOaks Golf Club is seeking a hands-on General Manager / Head Golf Professional to lead the daily operation and growth of the property. This role is directly responsible for the customer-facing business: the traditional golf operation, The Ridge at ZenOaks short course, the food trailer operation, beer and wine, retail, events, staffing, revenue growth, expense control, and property-level financial performance. This is not a desk-only GM position. The successful candidate will be visible with customers, comfortable working alongside the team, knowledgeable about golf operations, able to manage food-and-beverage employees, and capable of running the property as a commercial business. Primary Responsibilities Golf Operations * Own daily golf operations, tee-sheet management, utilization, pricing, and pace of play * Manage starter, golf shop, outside service, leagues, memberships, outings, tournaments, and events * Establish and enforce golf policies, customer-service standards, and rain-check and cancellation procedures * Oversee golf staffing, scheduling, training, and accountability * Develop programs that increase rounds, revenue per golfer, and repeat visits The Ridge at ZenOaks * Operate The Ridge as a distinct, revenue-producing short-course experience * Manage check-in, pricing, tee-time capacity, replay strategy, leagues, group events, and night golf when available * Coordinate customer flow, safety, and pace of play between The Ridge, the food operation, and the social areas * Develop promotions and events that make The Ridge a destination Food & Beverage * Hold overall P&L accountability for Tap In Tavern and the beer-and-wine operation * Manage menu pricing, food and beverage cost, labor, inventory, waste, purchasing, and vendors * Maintain cleanliness, food safety, alcohol-service procedures, and guest-service standards * Drive golf-to-F&B conversion and create a natural post-round experience Revenue & Marketing Execution * Partner with the portfolio marketing team to turn campaigns into property-level revenue * Drive membership sales, outings, leagues, corporate events, youth programs, local partnerships, and promotions * Grow the customer database and feed customer insights back to marketing * Support The Ridge, Tap In Tavern, and ZenOaks branded merchandise and local activation Retail / Merchandise * Manage focused retail programs for ZenOaks, The Ridge, and Tap In Tavern * Control inventory, pricing, margins, shrinkage, and seasonal merchandise * Keep high-turn essentials (balls, gloves, tees) in stock People & Leadership * Hire, schedule, train, coach, and manage all customer-facing staff * Control labor while maintaining strong service standards * Build a team that solves routine operational problems without unnecessary escalation to ownership Superintendent Relationship The Superintendent owns agronomy and maintenance (turf, irrigation, chemicals, equipment, grounds staff, course conditioning). The GM owns customer experience, golf operations, revenue, the tee sheet, F&B, retail, events, customer-facing staff, and the property P&L. The two operate as close counterparts. Financial Accountability The GM isn't expected to be the bookkeeper but is expected to own the operating result. Working with ownership and the CFO, the GM routinely reviews daily sales, rounds, utilization and revenue per round; The Ridge utilization and revenue; F&B and retail sales and attachment rates; labor %, food and beverage cost, inventory, discounts, comps, and refunds; and budget vs. actual and the monthly P&L. Key Performance Indicators: property revenue growth; EBITDA/operating profit; golf rounds and utilization; The Ridge utilization; revenue per golfer (golf + F&B + retail); labor %; F&B cost; customer reviews; events/outings revenue; membership/pass growth and retention. Qualifications * 5+ years of golf operations experience preferred * Previous Head Golf Professional, Director of Golf, Assistant GM, or GM experience preferred * Demonstrated staff-management and customer-service experience * Working knowledge of tee-sheet/POS systems, tournaments, events, and retail merchandising * Comfortable managing food-and-beverage operations and labor * Strong commercial and P&L understanding * PGA membership preferred, but not required for an exceptional operator with strong golf credibility and management experience Compensation * Base salary: $60,000 – $70,000, depending on experience * Incentive: 10% – 20% of base, tied to property EBITDA/budget performance, revenue growth, The Ridge/F&B performance, and customer/staff operating standards * A defined lesson-income arrangement may also be offered, provided instruction does not interfere with GM responsibilities How to apply Apply through Indeed. Pay: $60,000.00 - $70,000.00 per year Work Location: In person


 
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