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General manager - golf (Full Time) - UNITED STATES

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Well-known member
O'Reilly Hospitality Management, LLC | Springfield Missouri United states
Expires: February 14, 2024

Full job description
Job Title: General Manager

Location: BigShots Golf, Springfield, MO

Responsibilities:
  • Lead, train, and mentor staff, including hiring, recruiting, motivating, coaching development, evaluations, and progressive discipline.
  • Ensure monthly, quarterly, and annual revenue goals are achieved for the venue.
  • Actively participate in venue sales efforts.
  • Collaborate on the creation, management, and operation within the property budget and expense plans.
  • Prepare and monitor the annual budget, revenue goals, and expenses, as well as generate various business volume forecasts.
  • Monitor financial reports/statements daily, weekly, and monthly, and take effective corrective action when necessary.
  • Develop aggressive sales, marketing, and revenue plans and ensure successful implementation.
  • Involve all team members in generating revenue through continuous communication on the importance of continuous marketing.
  • Implement and consistently follow the BigShots playbook.
  • Oversee the care and maintenance of all physical assets in the facility.
  • Coordinate marketing programs to promote the facility’s services to potential guests.
  • Ensure the highest standards for food and beverage products and service on the property.
  • Represent the company within the community, maintaining a positive rapport with local organizations.
  • Timely submission of required reports to Regional Director of Operations, CEO, and Owner.
  • Ensure all financial (invoices, reporting) and team member-related administrative duties are completed accurately and on time.
  • Oversee services of vendors, contractors, and suppliers.
  • Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
  • Ensure safety and licensing compliance with health and other statutory regulations.
  • Embrace OHM culture, including O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
  • Perform other duties and responsibilities as required or requested.
Skills & Abilities:
  • Strong leadership, management, organizational, and communication skills.
  • Proficient with Microsoft Office suite (Word, Excel).
  • Pleasant, polite manager maintaining a neat and clean appearance.
  • Ability to motivate team members to work as a team to meet appropriate OHM and BigShots brand standards.
  • Handle the pressures of coordinating a wide range of activities and recommend solutions to challenges.
  • Ability to deliver results.
  • Work well with and motivate a variety of personality types, maintaining tact and diplomacy.
  • Multitasking and prioritization skills.
  • Model behaviors to motivate, lead, and develop the team.
  • Professional presentation and persuasion skills.
  • Sound knowledge of all aspects of the operation and services offered.
  • Use analytical skills for measuring business potential and value to the operation.
  • Interact with all levels of customers and BigShots management.
  • Comfortable with a high level of visibility and leadership role within BigShots and the community.
Hours:
  • Scheduling may vary, including nights, weekends, and holidays.
Education & Experience:
  • Minimum of 5 years previous General Manager experience in entertainment venues or a related field.
  • Bachelor’s Degree in Hospitality Management, Business Administration, or a related field preferred.
  • Previous F&B supervisory experience.
  • Previous sales experience preferred.
Physical Requirements:
  • Minimum lifting capacity of 50 pounds.
  • Able to bend, lift items of 40 pounds minimum overhead for storage.
  • May be required to lift in excess of 50 pounds on occasion.
Physical Activity:
  • Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion, and climbing.
Environmental Conditions:
  • Subject to both indoor and outdoor environmental conditions.
Benefits:
  • 401k & Roth match for full-time and part-time team members.
  • Health, Dental, Vision & Life Insurance Options.
  • Paid Time Off, including Paid Parental Leave.
  • Growth Potential and Career Advancement.
  • Hotel/Restaurant Travel Perks & Discounts.
About O’Reilly Hospitality Management, LLC: A forward-thinking and growing company, OHM offers opportunities for personal and professional growth. Committed to sustainability, health & wellness, and community involvement, OHM empowers team members at all levels.

Equal Opportunity Employer: OHM is an equal opportunity employer, and employment decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status, or other protected classifications.

Job Type: Full-time

Pay: From $1.00 per year

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Retirement plan
  • Vision insurance
Work Location: In person


 
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