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SwissGarden International Hotels, Resorts & Inns (A member of OSK Group) | Malaysia
Expires: January 14, 2027
About us
Swiss-Garden International Hotels, Resorts & Inns, a member of the OSK Group, is a premier hospitality provider committed to delivering exceptional experiences across our portfolio of luxury properties. With a reputation for excellence in service, world-class facilities, and outstanding customer care, we create memorable moments for our guests whilst maintaining the highest standards of operational integrity. Our properties are designed to provide sophisticated comfort and entertainment, and we pride ourselves on fostering a culture of professionalism, innovation, and employee development.
About the role
We are seeking an experienced General Manager - Golf Club to join our team at our prestigious property in Damai Laut, Perak. This is a full-time position that offers a unique opportunity to lead and oversee all aspects of golf club operations within our resort environment. As General Manager, you will hold strategic responsibility for the golf club's performance, guest satisfaction, revenue generation, and operational excellence. This role is pivotal in ensuring the golf facility enhances the overall guest experience and contributes significantly to the resort's reputation and financial objectives.
Key responsibilities
What we're looking for
What we offer
At Swiss-Garden International Hotels, Resorts & Inns, we are committed to supporting the professional growth and personal wellbeing of our team members. We offer a competitive compensation package commensurate with experience and qualifications. Our benefits include opportunities for career advancement within our expanding portfolio of properties, participation in training and professional development programmes, and access to our employee wellness initiatives. We foster a collaborative work environment that values innovation, rewards excellence, and celebrates the contributions of our team. As a member of the OSK Group, you will benefit from the stability and resources of an established, respected organisation. We are committed to creating an inclusive workplace and welcome applications from all qualified candidates.
Apply now
If you are an experienced golf club manager with a passion for delivering exceptional experiences and driving business success, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and contact details to our recruitment team. We look forward to hearing from you.
Expires: January 14, 2027
About us
Swiss-Garden International Hotels, Resorts & Inns, a member of the OSK Group, is a premier hospitality provider committed to delivering exceptional experiences across our portfolio of luxury properties. With a reputation for excellence in service, world-class facilities, and outstanding customer care, we create memorable moments for our guests whilst maintaining the highest standards of operational integrity. Our properties are designed to provide sophisticated comfort and entertainment, and we pride ourselves on fostering a culture of professionalism, innovation, and employee development.
About the role
We are seeking an experienced General Manager - Golf Club to join our team at our prestigious property in Damai Laut, Perak. This is a full-time position that offers a unique opportunity to lead and oversee all aspects of golf club operations within our resort environment. As General Manager, you will hold strategic responsibility for the golf club's performance, guest satisfaction, revenue generation, and operational excellence. This role is pivotal in ensuring the golf facility enhances the overall guest experience and contributes significantly to the resort's reputation and financial objectives.
Key responsibilities
Oversee all daily operations of the golf club, including course maintenance, pro shop management, and facility upkeep to the highest standards
Develop and implement strategic business plans to enhance profitability, market positioning, and member and guest satisfaction
Manage budgeting, financial forecasting, and cost control measures to ensure efficient resource allocation and achievement of revenue targets
Recruit, train, supervise, and motivate golf club staff, including groundskeepers, pro shop personnel, and guest services teams
Establish and maintain service standards that align with Swiss-Garden's reputation for excellence and ensure consistent delivery of quality experiences
Develop and execute marketing strategies to attract new members and guests whilst retaining existing patrons
Liaise with resort management and other departments to ensure seamless integration of golf services within the broader guest experience
Manage golf course scheduling, tee times, tournaments, and special events to maximise utilisation and revenue
Ensure compliance with health and safety regulations, environmental standards, and all company policies and procedures
Monitor industry trends, guest feedback, and competitor activities to identify opportunities for improvement and innovation
What we're looking for
Minimum 8-10 years of progressive management experience in golf club operations, hospitality, or sports and recreation management
Proven track record of successfully managing a golf facility or similar leisure operation with demonstrated revenue growth and operational efficiency
Strong financial acumen with experience in budgeting, financial analysis, and profit and loss management
Excellent leadership and people management skills with the ability to build and develop high-performing teams
In-depth knowledge of golf course operations, including maintenance standards, membership models, and guest service protocols
Outstanding customer service orientation and ability to build strong relationships with members, guests, and stakeholders
Proficiency in relevant management software and systems, including point-of-sale systems and booking management platforms
Strong communication and interpersonal skills with fluency in English; additional language skills are advantageous
Strategic thinking capability combined with meticulous attention to detail and problem-solving abilities
Certification or qualification in hospitality management, golf club management, or a related field is preferred
Experience working within a resort or hotel environment is advantageous
What we offer
At Swiss-Garden International Hotels, Resorts & Inns, we are committed to supporting the professional growth and personal wellbeing of our team members. We offer a competitive compensation package commensurate with experience and qualifications. Our benefits include opportunities for career advancement within our expanding portfolio of properties, participation in training and professional development programmes, and access to our employee wellness initiatives. We foster a collaborative work environment that values innovation, rewards excellence, and celebrates the contributions of our team. As a member of the OSK Group, you will benefit from the stability and resources of an established, respected organisation. We are committed to creating an inclusive workplace and welcome applications from all qualified candidates.
Apply now
If you are an experienced golf club manager with a passion for delivering exceptional experiences and driving business success, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and contact details to our recruitment team. We look forward to hearing from you.
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