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San Juan Oaks Golf Course | Hollister California United states
Expires: March 13, 2024
First Assistant Golf Professional
FLSA Status: Exempt
Department: Golf Operations
Reports to: Director of Golf
General Purpose:
The First Assistant Golf Professional is a crucial role at San Juan Oaks Golf Club, requiring a unique blend of expertise in golf operations, instruction, and customer service. The ideal candidate will bring a passion for the game of golf, a commitment to excellence, and a proven ability to manage diverse aspects of club operations.
Essential Duties:
High school diploma or general education degree (GED); college degree preferred. PGA Membership or PGA PGM Associate Program Level 1 or greater. Minimum three years of related experience and training; or equivalent combination of education and experience.
Physical Demands:
Frequently stands, walks, talks, or listens. Occasionally sits, uses hands, reaches with arms and hands, climbs, balances, stoops, kneels, crouches or crawls. Regularly lifts up to 50 pounds, occasionally works in wet or humid conditions. Occasionally works in outdoor weather conditions. The noise level is moderate.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Job Type: Full-time
Pay: $66,560.00 - $70,000.00 per year
Benefits:
Expires: March 13, 2024
First Assistant Golf Professional
FLSA Status: Exempt
Department: Golf Operations
Reports to: Director of Golf
General Purpose:
The First Assistant Golf Professional is a crucial role at San Juan Oaks Golf Club, requiring a unique blend of expertise in golf operations, instruction, and customer service. The ideal candidate will bring a passion for the game of golf, a commitment to excellence, and a proven ability to manage diverse aspects of club operations.
Essential Duties:
- Golf Operations Management: Oversee daily golf operations, ensuring smooth functioning of all golf-related activities. This includes management of the tee sheet, oversight of golf cart fleet, golf shop staff, outside service team and upkeep of all golf related facilities. Provide excellent customer service, including greeting players, booking tee times, answering phones, and handling complaints or issues.
- Team Leadership and Staff Development: Provide supervision, leadership, and training to the golf operations staff. Foster a culture of professionalism and outstanding customer service.
- Tournament and Event Coordination: Plan, organize, and execute golf tournaments and special events. Collaborate with the Director of Golf and or Tournament Director for scheduling, preparation, and seamless on-site management.
- Instruction and Player Development: Develop and conduct comprehensive golf instruction programs, including individual coaching, group clinics, and a focused junior golf program. Perform club fittings and club repair services.
- Guest Engagement and Growth: Implement strategies to enhance guest satisfaction, increase engagement, and grow the club's membership base.
- Retail and Merchandising: Manage the golf shop's retail operations, including product selection, inventory management, and sales strategies. Focus on delivering an exceptional shopping experience for guests.
- Marketing and Promotion: Collaborate with the marketing team to promote the club's offerings effectively. Utilize digital platforms to increase visibility and participation in club programs.
- Technology and Systems Utilization: Utilize golf-related technology systems for efficient operation. Stay abreast of industry advancements in software and equipment. Stay updated with industry trends, golf technology, and teaching techniques.
- Proactively address guest concerns to ensure a high quality of service.
- Regularly update skills and knowledge in golf instruction and operations.
- Represent the club in professional golf events and associations.
- Ability to read and speak English may be required to perform the duties of the job (e.g. the staff may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the staff may use are in English)
- Demonstrates Leadership ability including skills to communicate and express ideas and directives clearly to associates.
- Strong problem analysis and problem resolution skills
- Strong multi-tasking, organizational and time management skills to ensure a quick response to client needs.
- High level of active listening skills and strong client service skills which includes the ability to resolve issues/complaints with tact and diplomacy.
- Strong written and verbal communication skills
- Strong leadership and people management skills
- Professional and courteous demeanor
- Ability to create high performance teams and to be a strong team player.
- Demonstrate a strong commitment to company values.
- Organizational development abilities with a strong focus on individual and team advancement
- Computer proficiency in Microsoft products such as Word, Excel, PowerPoint, and Microsoft Outlook
- Ability to maintain effective financial accountability to the company and to the ownership.
- Exceptional personal hygiene and positive representation of the organization to SJO employees, clients, and vendors
High school diploma or general education degree (GED); college degree preferred. PGA Membership or PGA PGM Associate Program Level 1 or greater. Minimum three years of related experience and training; or equivalent combination of education and experience.
Physical Demands:
Frequently stands, walks, talks, or listens. Occasionally sits, uses hands, reaches with arms and hands, climbs, balances, stoops, kneels, crouches or crawls. Regularly lifts up to 50 pounds, occasionally works in wet or humid conditions. Occasionally works in outdoor weather conditions. The noise level is moderate.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Job Type: Full-time
Pay: $66,560.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
- Day shift
- Every weekend
- Extended hours
- Holidays
- Morning shift
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