GolfJobs
Well-known member
Century Golf Partners Management | Irving Texas United states
Expires: April 7, 2026
Membership Experience Coordinator
The Nelson Golf & Sports Club – Irving, TX
Hourly rate: $20–$25 per hour – 40 Hours per Week, Occasional Overtime
Position Type: Full-Time, In-Person
Schedule: Must be available to work evenings, weekends, and holidays
Position Overview
The Membership Experience Coordinator plays a key role in shaping the day-to-day member experience at The Nelson Golf & Sports Club. This position supports member engagement, events, and communications while serving as a steward of the Club’s social media presence—bringing The Nelson lifestyle, programming, and community to life across digital channels.
This is a highly visible, hospitality-forward role ideal for someone who thrives at the intersection of member service, events, and social storytelling.
Key Responsibilities
Member Experience & Engagement
Expires: April 7, 2026
Membership Experience Coordinator
The Nelson Golf & Sports Club – Irving, TX
Hourly rate: $20–$25 per hour – 40 Hours per Week, Occasional Overtime
Position Type: Full-Time, In-Person
Schedule: Must be available to work evenings, weekends, and holidays
Position Overview
The Membership Experience Coordinator plays a key role in shaping the day-to-day member experience at The Nelson Golf & Sports Club. This position supports member engagement, events, and communications while serving as a steward of the Club’s social media presence—bringing The Nelson lifestyle, programming, and community to life across digital channels.
This is a highly visible, hospitality-forward role ideal for someone who thrives at the intersection of member service, events, and social storytelling.
Key Responsibilities
Member Experience & Engagement
- Support all member experience initiatives, including new member onboarding, engagement programming, communications, and retention efforts
- Serve as a welcoming, service-oriented presence for Members, guests, and prospective Members
- Assist with Member Mixers, social events, and engagement initiatives across golf, tennis, pickleball, fitness, and family programming
- Support 360° event planning and execution, including check-in, on-site coordination, marketing support, communications, and post-event follow-up
- Assist with Signature Events including holiday traditions, charitable events, and marquee Club experiences
- Collaborate with golf, racquet sports, fitness, and culinary teams to support programming promotion and execution
- Manage the Club’s social media presence, ensuring content reflects The Nelson’s elevated brand and member experience
- Create, schedule, and publish engaging social media content highlighting events, amenities, programming, and Club lifestyle
- Capture on-site photos and videos during events and daily Club life for social storytelling
- Respond to social media comments and messages in a timely, professional manner
- Monitor social media trends, platform updates, and audience engagement to optimize content performance
- Maintain accuracy of the Club’s event calendar across all digital and social platforms
- Assist with Club email communications, including event promotions, announcements, and operational updates
- Maintain and update the Club website, internal calendars, and external communication platforms
- Support in-Club marketing efforts including posters, table tents, digital screens, locker room signage, and event collateral
- Support front desk and reception responsibilities as needed to ensure a seamless, high-touch member experience
- Minimum of 1 year of experience in hospitality, private club, events, or a customer-facing service role (preferred)
- Strong verbal and written communication skills across email, phone, text, and social media
- Hands-on experience managing social media platforms such as Instagram, Facebook, and X; familiarity with tools like CapCut and Sprout Social preferred
- Ability to create original, engaging content aligned with brand voice and visual standards
- Strong understanding of social media trends and audience engagement best practices
- Customer-service driven mindset with comfort supporting front desk or reception responsibilities
- High-energy, outgoing, and professional demeanor
- Strong organizational skills with exceptional attention to detail
- Ability to multitask, manage time effectively, and take initiative in a fast-paced environment
- Knowledge of private club operations (golf, tennis, fitness, lifestyle programming) is a plus, but not required
- Team-oriented with a passion for delivering exceptional member experiences
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