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Suna Solutions | Carlsbad California United states
Expires: May 31, 2024
Title: Customer Service Representative - Golf Exp is a Must - Remote Role
Pay Rate: $18-$20/hour
Length of assignment: 6 month with potential to extend
Schedule: Full time; Monday – Friday; Onsite - Flexibility in work schedule in a call center that operates from 6 AM to 4:00 PM. (hours subject to change based on business needs and seasonality)
Work for a leading sporting goods manufacturer that designs and develops top-quality golf equipment, apparel, footwear, and accessories! As a Customer Service Representative, you will be responsible for maintaining customer relationships by utilizing systems to retrieve information and enter incoming orders as well as identify core issues and provide appropriate solutions. This is a fully onsite, temporary opportunity that is likely to get extended!
Customer Service Representative Qualifications:
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.
REQUESTING AN ACCOMODATION
Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at
Click To Reveal Phone, send us an email or speak with your recruiter.
PAY TRANSPARENCY POLICY STATEMENT
Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.
Recommended Skills
Expires: May 31, 2024
Title: Customer Service Representative - Golf Exp is a Must - Remote Role
Pay Rate: $18-$20/hour
Length of assignment: 6 month with potential to extend
Schedule: Full time; Monday – Friday; Onsite - Flexibility in work schedule in a call center that operates from 6 AM to 4:00 PM. (hours subject to change based on business needs and seasonality)
Work for a leading sporting goods manufacturer that designs and develops top-quality golf equipment, apparel, footwear, and accessories! As a Customer Service Representative, you will be responsible for maintaining customer relationships by utilizing systems to retrieve information and enter incoming orders as well as identify core issues and provide appropriate solutions. This is a fully onsite, temporary opportunity that is likely to get extended!
Customer Service Representative Qualifications:
- High School Diploma.
- Golf Club/Product knowledge is Required.
- Golf Retail experience along with club fitting experience is preferred.
- Prior Customer Service experience in a call-center environment (preferably Golf Company).
- Excellent typing and computer skills (MS Office required).
- Experience with Shopify a plus.
- Flexibility in work schedule in a call center that operates from 6 AM to 4:00 PM PST. (hours subject to change based on business needs and seasonality)
- Ability to handle a high call volume while simultaneously utilizing systems to retrieve information and enter incoming orders.
- Utilize expertise in product knowledge while communicating with golf professionals, sales associates, and consumers.
- Strong verbal communication skills, with ability to identify core issues and provide appropriate solutions.
- Drives business through upselling/cross selling other products to wholesale and consumers.
- Ensures timely execution of order entry and consumer emails via Freshdesk.
- Learn and work within established policies and procedures, with sound judgment.
- Make recommendations and cross-sell over the phone using product availability information.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.
REQUESTING AN ACCOMODATION
Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at
Click To Reveal Phone, send us an email or speak with your recruiter.
PAY TRANSPARENCY POLICY STATEMENT
Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.
Recommended Skills
- Apparel
- Business Requirements
- Communication
- Customer Relationship Management
- Customer Service
- Hardworking And Dedicated
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