GolfJobs
Well-known member
Zeal HR | South africa
Expires: August 27, 2026
Introduction
Love golf? Enjoy helping people? Looking for an exciting career in technology?
Our client is a fast-growing technology company serving the golf industry. They are looking for a friendly, customer-focused Client Support Specialist to join their team and help golf clubs and customers get the very best from their software solutions.
Whether you have worked in a golf club, pro shop, golf operations, customer support or technical support, this could be an exciting opportunity to combine your passion for people, golf and technology.
Key Responsibilities
We are looking for someone who:
The following will be highly advantageous:
Why join?
Expires: August 27, 2026
Introduction
Love golf? Enjoy helping people? Looking for an exciting career in technology?
Our client is a fast-growing technology company serving the golf industry. They are looking for a friendly, customer-focused Client Support Specialist to join their team and help golf clubs and customers get the very best from their software solutions.
Whether you have worked in a golf club, pro shop, golf operations, customer support or technical support, this could be an exciting opportunity to combine your passion for people, golf and technology.
Key Responsibilities
- Provide first-line support to customers via phone, email and online channels.
- Assist clients with troubleshooting and resolving software queries.
- Guide customers through new features and best practices.
- Deliver exceptional customer service and build strong client relationships.
- Escalate technical issues to the development team where required.
- Accurately capture and manage customer interactions using CRM systems.
- Work closely with internal teams to ensure an outstanding customer experience.
We are looking for someone who:
- Has excellent communication and interpersonal skills.
- Enjoys solving problems and helping customers.
- Is organised, proactive and eager to learn.
- Is comfortable working with software and technology.
- Has previous experience in customer support, technical support, hospitality or client-facing roles.
- Thrives in a collaborative team environment.
The following will be highly advantageous:
- Experience working within the golf industry (golf clubs, pro shops, golf operations, membership administration or as a PGA Professional).
- A genuine passion for golf.
- Experience supporting software applications or SaaS products.
- CRM experience.
Why join?
- Work with an innovative company within the golf technology industry.
- Be part of a supportive and passionate team.
- Learn cutting-edge technology while working with customers who share your love of golf.
- Long-term career growth and development opportunities.
- Office-based role in Big Bay, Bloubergstrand
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