Banquet manager golf (Full Time) - FLORIDA, UNITED STATES

[GolfJobs]

The St Joe Company | Florida United states
Expires: April 22, 2024


Job Summary: The Banquet Manager is responsible for working closely with the Sales, F&B and Culinary teams to ensure the service and Banquet Event Order is executed to specifications and the event exceeds the guests' and members' expectations. This involves attending meetings, setting up the rooms with tables, chairs, decor, ensuring food is served properly with aesthetically pleasing display and friendly, professional service. This also includes breaking down the setup at the conclusion of the event and ensuring all items are returned to their proper places. Often times this position is very long days for event days. The Banquet Manager is supported with a Banquet Captain who assists the team.

Job Responsibilities:

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  Discussing sales contract details with the banquet sales director and the head chef.
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  Planning the venue layout according to the number of guests and the type of event.
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  Determining the number of table waiters and servers required.
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  Supervising the placement of tables, chairs, cutlery, plates, glasses, table linens, centerpieces, heating lamps, serving utensils, and carving stations.
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  Consulting with the Head Chef regarding the timing of meal courses to be served.
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  Overseeing the seating of guests, the serving of meals and beverages, and the clearing of tables.
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  Managing the availability of liquor and soft drinks, when required.
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  Preparing work schedules and completing documentation in a timely manner.
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  Answering customers' questions and accommodating special requests.
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  Achievement of budgeted food sales, beverage sales and labor costs

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  Achieve maximum profitability and overall success by controlling costs and quality of service
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  Participation and input towards F & B Marketing activities
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  Control of Banquet china, cutlery, glassware, linen and equipment
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  Completion of function delivery sheets in an accurate and timely fashion
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  Help in preparation of forecast and actual budget function sheets
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  Executing events including set up and clean up after events.
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  Hiring, training and directing the banquet staff in servicing all banquet activities.
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  Ensuring a successful function and repeat business.
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  Maintaining a positive, high energy environment and engaging colleagues.
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  Attend operational meetings and BEO meetings.
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  Works closely with other departments and management staff including Culinary.
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  Ensures that banquet areas are maintained in a neat, organized and safe manner.
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  Adhering to health and safety procedures.
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  All other duties as assigned

Education and Experience:

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  Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.
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  Ability to read, write, speak, and communicate in basic English preferred.
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  Experience in hospitality preferred.
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  Accredited certificate or diploma in catering, culinary Arts, hospitality, or similar.

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  Bachelor's degree in hospitality and culinary arts preferred.
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  3-5 years of experience in banquet management, or similar.

Knowledge, Skills, & Abilities:

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  Detail oriented and thorough
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  Ability to remain discreet and respect the privacy of guests
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  Ability to perform consistent work to the highest of standards
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  Ability to interact with guests in a pleasant friendly way
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  Ability to identify and resolve issues related to position independently
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  Strong attention to detail and ability to meet deadlines
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  Commitment to delivering excellent customer service
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  Ability to convey information and ideas clearly
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  Ability maintain composure under pressure
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  Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner
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  Be organized, proactive, productive, and self-motivated showing a positive attitude
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  Proficiency in catering management software, such as Better Cater and Caterease.
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  Exceptional ability to plan banquets, manage budgets, and meet deadlines.
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  Experience in supervising banquet venue staff.
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  Ability to collaborate with Banquet Sales Directors and Head Chefs.

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  Extensive knowledge of catering equipment and venue requirements.
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  In-depth knowledge of hospitality industry best practices.
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  Excellent interpersonal and communication skills.

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