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Banquet - golf (Multiple Types Available) - OKLAHOMA PENNSYLVANIA, UNITED STATES

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ShangriLa Hotels & Resorts | Oklahoma Pennsylvania United states
Expires: June 19, 2026

The beautiful Shangri-La Resort, located at the tip of Monkey Island in the center of northeast Oklahoma's Grand Lake O' the Cherokees, is currently taking applications for seasonal workers. Are you looking for a rewarding seasonal job? We're hiring enthusiastic and hardworking individuals to join our team starting mid-March! Whether you're looking for a great way to earn extra income, gain hands-on experience, or work in a fun and fast-paced environment, we have the perfect opportunity for you.POSITIONBanquet HousepersonJOB DESCRIPTIONUnder the direct supervision of the Banquet Manger, the Banquet Houseperson is responsible for understanding the Banquet Event Orders (BEO) and setting up rooms accordingly. Setting up rooms in a timely manner always keeps the guest in mind and what their needs are. General understanding of the Audio-Visual equipment. Being a team player and assisting any other of the areas that are asked of you.REPORTS TO Banquet ManagerKEY RESPONSIBILITIES
  • Sets up & breaks down for events, moving & setting up furniture.
  • Keeps floors and work area clean.
  • Being a positive team member and always willing to assist other team members complete their tasks in a timely manner.
  • Must be able to work independently without someone having to constantly monitor your work.
  • Highly motivated in completing tasks.
  • The ability to be flexible in setting rooms. Being able adapt and overcome any challenges in your way.
  • Responsible for the cleanliness and sanitation of the entire work area.
  • Maintains good communication with team members and maintains a positive and professional work environment.
  • Works in other areas of food and beverage as needed.
  • Contributes team effort and accomplishes related results as required.
  • Performs other duties as assigned.
QUALIFICATIONS & SKILLS
  • High school diploma or equivalent preferred.
  • Must be able to pass a background check.
  • Must be able to lift 75lbs.
  • Must be a team player.
  • Must be able to work outside in various weather conditions for long periods of time.
  • Must be able to maintain professional status through interface with customers, management, and co-workers.
  • Must be able to work flexible schedules, including but not limited to extended hours, irregular shifts, evenings, holidays, and/or weekends.
PERFORMANCE STANDARDSCustomer Satisfaction:
  • Serve as a guest relations ambassador, delivering exceptional service every moment of the day.
  • Exhibit professionalism, courtesy, and respect towards guests and associates under all circumstances.
  • Strive to create memorable guest experiences, maintaining Shangri-La's high service standards.
Work Habits:
  • Follow established work procedures and policies, maintaining punctuality and reliable attendance.
  • Adapt to changes in the work environment with a positive attitude.
  • Approach problem-solving proactively, seeking assistance when needed and continuously improving skills.
Safety & Security:
  • Adhere to Shangri-La's safety and security policies, including key controls and proper handling of chemicals.
  • Exercise care when lifting heavy objects and promptly report any safety concerns or hazards.
  • Ensure compliance with emergency procedures to maintain a secure environment for guests and associates.
PHYSICAL DEMANDSWhile performing the duties of this job, the employee regularly is required to stand and walk for extended periods; use hands to finger, handle, or fee object, tools, or controls; reach with hands and arms; and talk or hear. The employee is frequently required to stand, walk, sit, stoop, bend, shake, stir, pour, kneel, crouch, or crawl. The employee is occasionally required to lift and/or move up to 75lbs. The noise level in the work environment is usually moderate to high. Physical stamina and a proper mental attitude to work under pressure at a fast pace are essential. Must have the mental fortitude to handle the pressures of multiple tasks while providing excellent guest service.WORK ENVIRONMENTThe duties of this position are primarily performed in indoor climate conditions.ADDITIONAL NOTESThis role summary outlines core duties but is not exhaustive. Other responsibilities may be assigned. This position is at-will and subject to change at the discretion of the Company.Must be able to pass a background check. <p class="source" data-source="ApplicantPro" data-site=" "> Shangri-La Hotels & Resorts


 
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