Assistant golf professional (Full Time) - UNITED STATES

[GolfJobs]

Palo Alto Hills Golf and Country Club | Palo alto California United states
Expires: February 14, 2024

Reports to: Director of Golf Supervises: Golf Service Attendants Position Overview: The Assistant Golf Professional assists the Director of Golf in the management of day-to-day golf operations of the facility. The position is responsible for golf operations in the absence of the Director of Golf and Head Golf Professional. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all customers. ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist with golfer check-in and fee collection; control and manage play
• Assist with all opening and closing procedures
• Assist in tournament operations and weekly events including planning, pre-tournament contracts, post- tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up
• Conduct individual lessons and group clinics
• Assist with men’s, women’s, and junior golf events and programs
• Assist in Player Development programs using PGA tools and resources
• Assist outside service staff to ensure the highest quality of customer service is achieved
• Assist in golf cart operation, practice facility, and club storage service (as applicable)
• Provide club repair and club fitting services to customers

• Directly responsible for timely and consistently maintaining the club’s USGA Handicap System
• Assist in the inventory control of hard goods, soft goods, and special orders including ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales
• Play golf with a variety of customers in competitive and non-competitive situations
• Adhering to budget for the golf operations
• Conduct oneself in a professional manner and maintain a professional image at all times
• Assist with the administration of applicable staff when needed via recordkeeping, work schedules, etc. in accordance with facility human resource policies
• Assist in coordinating golf activities with other departments

The above list of primary responsibilities should be considered a general summary only; additional responsibilities and duties may be added at any time by the Director of Golf or General Manager. EDUCATION and/or EXPERIENCE Bachelor’s Degree in Golf Management, Business Administration, Turf Management, Sports Management or similar field; or three to five years related experience and/or training; or equivalent combination of education and experience.

• Strive to Maintain PGA of America membership in good standing in an active classification

• Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program

LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. REASONING SKILLS Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel; and reach with the hands and arms. The employee is occasionally required to walk and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Constantly standing/moving to facilitate golf requiring good mobility and use of both hands. Frequent lifting of objects that weigh 16 lbs. (inventory). Occasional lifting and carrying of objects weighing up to 50 lbs. (bags of golf clubs). Frequent bending, reaching and turning to pick up from storage shelves (ranging from 7" to 68") to pro shop counters requiring moderate flexibility.

WORK ENVIRONMENT The work environment characteristics described here are representative of those and employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to wet, warm and/or humid conditions whilst teaching lessons outdoors. The employee is occasionally exposed to and operating moving golf carts. The noise level in the work environment is usually moderate. CONFIDENTIALITY AND DISCRETION Must maintain the confidentiality of all Club and member information and must not discuss such matters outside of Palo Alto Hills Golf and Country Club. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image of Palo Alto Hills Golf and Country Club.

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