Assistant director of golf (Full Time) - , AUSTRALIA

[GolfJobs]

Commonwealth Golf Club | Australia
Expires: July 22, 2025


The Commonwealth Golf Club is situated in the famed sand belt of Melbourne and aim to provide its members with a premium service and facility. It is home to over 1200 members with a fantastic atmosphere and working environment.

Commonwealth is seeking the services of a Full-time Assistant Director of Golf to join the team. The Pro Shop is the primary contact point for members and guests and therefore the successful candidate will possess a strong customer service attitude and personable approach to ensure an outstanding experience for members and guests alike.
Principal Responsibilities:

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  Coordinate and promote all golf events
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  Conduct private & group tuition for members & guests (PGA Accreditation)
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  Assist with club fitting and fitting day events for additional support
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  Assist with mentoring future PGA Associates with academic and workplace tasks.
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  Assist the Match Committee, Match Convenor & Women’s Captain
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  Member and guest golf services – retail, competition, tuition and practice facilities
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  Ensuring all reasonable requests of the Director of Golf are responded to in an efficient and timely manner.

Specific Responsibilities:

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  Competition Management
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  Oversee the administration of all golf competitions including handicapping and the calculation and communication of results
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  Manage the commencement of play from starting tees as required
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  Assist with the organisation of corporate golf events
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  Support the Match Convenor and attend the Match Committee meeting. This includes the collation of all supporting material and minuting the meeting.
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  Support the Women’s Captain and Women’s Committee via the management of member competitions (including external events – interclub, pennant, bowls, etc) and provide advice when required
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  Coordination and administration of member and visitor golf bookings
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  Assistance with the coordination of course activity including, tee starting and course marshalling
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  Management of timesheets, calculation of competition results, and maintenance of handicaps
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  Accurate reconciliation of individual and daily sales including green fees, hire and sales

Reciprocal:

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  Handle any visitor enquiries and make bookings as required
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  Control reciprocal visitation to ensure it does not impede member play and impact fee paying interstate/international visitors
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  Record origin of visitors and prepare a monthly report for the General Manager
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  Provide any urgent outbound letters of introduction, with this function being an office responsibility
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  Meet and greet visitors upon arrival and show them around the facilities if it is their first visit

Tuition:

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  Assist Head Teaching Professional and Director of Golf with coaching services for clinics and private tuition when required.
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  Perform fitting services for members to assist with retail sales

Retail:

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  Support the Retail Buyer, and operations team, in selling merchandise and equipment as and when required.
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  Attend any training sessions as required to assist with product knowledge
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  Help promote any fitting days and fashion events
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  Accurate transaction for goods and services
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  Communication
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  Maintain the Golf Shop pages of the Club website and other digital member communication
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  Post information on social media in accordance with any social media policy the club may have

General:

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  Provide hands-on customer service support to members and guests
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  Build a rapport with the members and gain an understanding of their needs and be easily accessible
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  Present the Golf Shop and surrounds in a secure, safe and clean manner that promotes high standards of service and provides a comfortable and welcoming environment for members and guests.

Skills & Experience-Knowledge/Experience:

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  Golf administration
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  Retail
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  Club operations
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  Rules and handicapping
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  PGA Accredited Professional

Skills/Personal Attributes:

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  Highly organised and planner by nature
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  Customer service focused
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  Ability to work both independently and within a team environment
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  Attention to detail
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  Networker and relationship builder
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  High level communication skills and ability to deliver tasks accurately and on time
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  Motivated to improving processes, procedures and efficiencies
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  Punctual, reliable and well presented

Interested applicants should contact Director of Golf: Lachlan Kenny, prior to the Friday, June 13 closing date.
[email protected]

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