GolfJobs
Well-known member
Get Golfing | Kingston upon thames England United kingdom
Expires: July 31, 2026
Role Purpose
The Assistant Clubhouse & Events Manager supports the Clubhouse Manager in the day-to-day leadership and smooth operation of the clubhouse, including food & beverage service, staffing, stock control, and facility standards.
Alongside operational responsibilities, this role manages inbound enquiries for smaller-scale events and bookings, ensuring efficient conversion and seamless coordination. The role works in partnership with the Venue Sales Manager, who leads corporate and high-value sales activity.
Requirements
Clubhouse Operations & Food & Beverage
Experience
Expires: July 31, 2026
Role Purpose
The Assistant Clubhouse & Events Manager supports the Clubhouse Manager in the day-to-day leadership and smooth operation of the clubhouse, including food & beverage service, staffing, stock control, and facility standards.
Alongside operational responsibilities, this role manages inbound enquiries for smaller-scale events and bookings, ensuring efficient conversion and seamless coordination. The role works in partnership with the Venue Sales Manager, who leads corporate and high-value sales activity.
Requirements
Clubhouse Operations & Food & Beverage
- Support daily management of the restaurant, bar, terrace, and function areas.
- Ensure high-quality service delivery and presentation standards.
- Manage staffing rotas, briefings, supervision, and training.
- Oversee stock ordering, supplier coordination, and cost control.
- Maintain cleanliness and presentation standards throughout the clubhouse.
- Act as primary contact for inbound enquiries below the agreed revenue threshold.
- Respond promptly to website, email, phone, and in-person enquiries.
- Qualify larger corporate enquiries and transfer to the Venue Sales Manager.
- Convert suitable inbound enquiries into confirmed bookings.
- Maintain accurate CRM records of enquiries and conversions.
- Assist in planning, coordinating, and delivering events and functions.
- Confirm catering, AV, setup, and timing requirements.
- Liaise with kitchen, bar, and operations teams for smooth execution.
- Oversee delivery during key events and ensure guest satisfaction.
- Ensure compliance with health & safety, food hygiene, and licensing regulations.
- Support reporting on inbound sales and operational metrics.
Experience
- 2–3 years’ experience in hospitality management or assistant management roles, preferably within premium venues, golf clubs, country clubs, hotels, or event-focused establishments.
- Proven track record handling inbound enquiries, converting sales, and coordinating private/social events (e.g., parties, functions, or smaller gatherings).
- Strong operational experience in food & beverage service, including restaurant/bar management, stock control, and team supervision.
- Excellent organisational and time management skills, with the ability to prioritise tasks, manage rotas, and handle multiple priorities in a fast-paced environment.
- Strong interpersonal, communication, and customer service abilities — outgoing, approachable, and empathetic to build rapport with members, guests, clients, and team members.
- Commercial awareness, including upselling opportunities, cost control, revenue generation from inbound bookings, and understanding profit margins in F&B/events.
- Solid knowledge of food & beverage operations, supplier management, inventory control, and maintaining high presentation/hygiene standards.
- Proficiency in CRM/booking systems, Microsoft Office, and basic reporting for sales/enquiry tracking and operational metrics.
- Understanding of health & safety, food hygiene (e.g., Level 2/3 certification desirable), licensing regulations, and compliance in a licensed venue.
- Passionate about delivering exceptional hospitality and guest experiences in a premium, historic setting.
- Proactive, adaptable, and calm under pressure — able to handle unexpected issues, last-minute changes, or busy event periods effectively.
- Leadership-oriented with the ability to supervise, motivate, train, and develop a team while fostering a positive, collaborative culture.
- Detail-oriented and meticulous, with a high standard of personal presentation and eye for maintaining clubhouse standards.
- Flexible and reliable, willing to work variable shifts including evenings, weekends, and holidays to support operations and events.
- Enthusiastic team player with a positive attitude, resilience, and a genuine interest in contributing to Get Golfing's mission of accessible, community-focused golf and hospitality.
- Competitive Salary (dependent on experience)
- Company Pension Scheme
- Free Golf membership
- Staff discount on food, drinks and in our Pro-shop
- Training & Development
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