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Pyramid Hotel Group | Iron mountain Michigan United states
Expires: March 15, 2024
Location Description
Welcome to Pine Mountain Ski & Golf Resort, featuring our Upper Peninsula Premium 4-star all-season destination located in Iron Mountain, Michigan. Located less than 3 miles from Ford Airport and US route 2 you will enjoy easy access to numerous activities including top rated skiing with miles of some of the best groomed ski runs in the Midwest for every level of skier and snowboarding.
Overview
The Ticket Desk Attendant is responsible for stellar customer service regarding winter activities in the Ski Department. Daily tasks include face-to-face customer interactions, as well as over the phone, season pass product issuing, special program sales and queries, and balancing the cash drawer. This position will also assist the Cashier's Office from time to time with lift ticket and rental sales, and ticket redemption. Position will begin early November and ends Late March.
Essential Functions
Greets guests and members in a friendly, professional manner.
Consults with guests/members with a focus on providing exceptional customer service and resolving their needs.
Fields and manages in-person and on-phone interactions following proper protocol.
Adheres to policies when processing or issuing Season Passes, Buddy Tickets and any other ski products sold.
Addresses Special Program queries and sales.
Ensures all communications are responded to correctly and in a timely manner.
Balances the cash drawer.
Ensures 100% accuracy when processing financial transactions.
Handles lift ticket and rental sales and ticket redemption.
Takes on additional duties and tasks as may be assigned.
Qualifications
Previous customer service experience preferred.
Must be adaptable and willing to learn, grow and improve.
Must maintain a high level of energy and enthusiasm on the job.
Must be able to work irregular hours including weekends and holidays.
Must be able to lift and carry 50lbs or less.
Must be able to go up and down stairs and ladders. <p class="source" data-source="Pyramid Hotel Group" data-site="
Expires: March 15, 2024
Location Description
Welcome to Pine Mountain Ski & Golf Resort, featuring our Upper Peninsula Premium 4-star all-season destination located in Iron Mountain, Michigan. Located less than 3 miles from Ford Airport and US route 2 you will enjoy easy access to numerous activities including top rated skiing with miles of some of the best groomed ski runs in the Midwest for every level of skier and snowboarding.
Overview
The Ticket Desk Attendant is responsible for stellar customer service regarding winter activities in the Ski Department. Daily tasks include face-to-face customer interactions, as well as over the phone, season pass product issuing, special program sales and queries, and balancing the cash drawer. This position will also assist the Cashier's Office from time to time with lift ticket and rental sales, and ticket redemption. Position will begin early November and ends Late March.
Essential Functions
Greets guests and members in a friendly, professional manner.
Consults with guests/members with a focus on providing exceptional customer service and resolving their needs.
Fields and manages in-person and on-phone interactions following proper protocol.
Adheres to policies when processing or issuing Season Passes, Buddy Tickets and any other ski products sold.
Addresses Special Program queries and sales.
Ensures all communications are responded to correctly and in a timely manner.
Balances the cash drawer.
Ensures 100% accuracy when processing financial transactions.
Handles lift ticket and rental sales and ticket redemption.
Takes on additional duties and tasks as may be assigned.
Qualifications
Previous customer service experience preferred.
Must be adaptable and willing to learn, grow and improve.
Must maintain a high level of energy and enthusiasm on the job.
Must be able to work irregular hours including weekends and holidays.
Must be able to lift and carry 50lbs or less.
Must be able to go up and down stairs and ladders. <p class="source" data-source="Pyramid Hotel Group" data-site="
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