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THE HILLS OF LAKEWAY COUNTRY CLUB | Austin Texas United states
Expires: February 14, 2024
Job Description
The Front of House Manager's primary purpose is to oversee the daily food and beverage operations in support of the Director of Food Beverage. Ensure all food and beverage operations and Member services are coordinated to exceed Member expectations, while driving initiatives to achieve the Club's revenue and profit objectives. This position will work closely with the Director of Restaurants and Executive Chef to ensure the standards of service and safety guidelines are met.
Day to Day:
Pay: $50,000.00 - $60,000.00 per year
Benefits:
Expires: February 14, 2024
Job Description
The Front of House Manager's primary purpose is to oversee the daily food and beverage operations in support of the Director of Food Beverage. Ensure all food and beverage operations and Member services are coordinated to exceed Member expectations, while driving initiatives to achieve the Club's revenue and profit objectives. This position will work closely with the Director of Restaurants and Executive Chef to ensure the standards of service and safety guidelines are met.
Day to Day:
- Maintain exceptional Member Relations and facilities by creating a quality environment through staffing, programming, service operations, maintenance.
- Complete scheduled inventories and ensure proper administration processes are followed
- Responsible for Front of house scheduling and ensure that they meet budgeted labor targets
- Communicate with Members on both group and individual basis to ensure the Club is exceeding their expectations.
- Collaborate with the Food and Beverage team to create and implement new ideas
- Ensure compliance with federal, state, and local food sanitation and safety regulations. Be knowledgeable about the most updated laws and guidelines and communicate this information to the staff
- Assist in selecting and developing a qualified staff of Service Excellence Employees to understand the relationships between value, Member service and satisfaction and Member retention/attrition.
- Executes all menus, promotions, and programs as outlined by the Director of Food Beverage in accordance with Club standards.
- Because of the fluctuating demands of the company's operation, it may be necessary that each Employee perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
- 5+ years in Club management or related field in Food Beverage Industry.
- Bachelor's Degree preferred.
- Food Handlers Certificate, Alcohol Safety, STAR Service Certification, STAR Trainer Certification, TABC Certification, and CPR Certification preferred.
- Deals with highly confidential material (i.e. Member/Employee Data).
- Service STAR Training, Alcohol Management.
- Computer literacy required/Spreadsheet knowledge required. Computer skills, good communication skills, ability to be a strong leader.
- Professional indoor office/Club environment
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Weekends as needed
- 8 hour shift
- Day shift
- Evening shift
- Night shift
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